Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(834 Reviews)
Rating breakdown 834 reviews
5 Stars
450
4 Stars
233
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
351 out of
418)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
Seems to work well
on March 19, 2025
Posted by: 1947
[This review was collected as part of a promotion.] I have had a month now but a bug complaint is that the start up material is so little. Need more detailed info for day one. Still do not know what everything does as far as various adjustments
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the ice/water featuer
on March 19, 2025
Posted by: Marti
[This review was collected as part of a promotion.] Bought this about 1 month ago, it has taken a bit to get used to the arrangement.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 19, 2025
Posted by: Doug
[This review was collected as part of a promotion.] Great product ... the only improvement w0old be to make the crispers open part should be made with color not clear like the cabinet.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fabulous Refrigerator
on March 20, 2025
Posted by: Fritzie
[This review was collected as part of a promotion.] WE love our new Whirlpool refrigerator! it is spacious, bright and accessible! Very user friendly!
To keep it looking beautiful, is there any protectant that we should be putting on the outside?
To keep it looking beautiful, is there any protectant that we should be putting on the outside?
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 21, 2025
Posted by: mark1990
[This review was collected as part of a promotion.] this frig is a replacement for one i bought in 2022, they could not fix my old one so they replaced it
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor design
on March 21, 2025
Posted by: RICH72
[This review was collected as part of a promotion.] Probably the worst refrigerator I have ever owned. The huge icemaker inside takes up the usable space for the top shelf. And is slow at producing ice. The door shelving can be bumped loose easily and is not sufficient for a family. The addition of a drawer wastes alot of space. I am not sure who calculated the size of this unit but I feel they made an error. Purchased this unit online without seeing it because we needed one now and this unit was available. Our 9 year old whirlpool just died and we wanted matched kitchen appliances. We should not have made that decision. Will be staying away from Whirlpool in the future.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #697333.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #697333.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Replacement
on March 22, 2025
Posted by: johnboynuc
[This review was collected as part of a promotion.] It serves our needs. It has more room than our previous model.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good
on March 23, 2025
Posted by: Was needed
[This review was collected as part of a promotion.] Refrigerator looks really good but doesn’t have a lot of space inside
Written by a customer while visiting whirlpool.com