Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(833 Reviews)
Rating breakdown 833 reviews
5 Stars
449
4 Stars
233
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
350 out of
417)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
2
Not so great!!
on March 10, 2025
Posted by: Nancy
[This review was collected as part of a promotion.] The ice maker doesn’t work. The refrigerator won’t cool below 40 degrees and the freezer won’t cool y30 degrees. Get another one tomorrow. Hope it works.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 692014.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient ice maker!
on March 11, 2025
Posted by: CGeorge85
[This review was collected as part of a promotion.] I bought this refrigerator about a week ago, we love it so far. The ice maker keeps up with our family of 5. I wish there was one more shelf in the main part of the fridge, I love the drawer. I only give 4 stars instead of 5 because I feel there is a bit of a lack of space in the main compartment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
36-Inch Wide French Door Bottom Mount Refrigerator
on March 11, 2025
Posted by: Sue2025
[This review was collected as part of a promotion.] My new Whirlpool Bottom Mount Refrigerator is such a huge improvement over my old refrigerator! The "in-door" ice and water dispensers are great features for convenience and minimizing the need to open the doors. In addition, it saves money on buying bottled water. It fits perfectly with my kitchen design and decor and the price was unbeatable - I shopped around. I could not be happier with my new refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 12, 2025
Posted by: Jan64
[This review was collected as part of a promotion.] I really love most features. Shelving spacing a little bit hard to get right but it works well in most cases.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious
on March 12, 2025
Posted by: Good1$
[This review was collected as part of a promotion.] I love that there is plenty room for freezing food. However was surprised that no actual hard copy of manual came with it. I went on line to down load a copy but it is not very clear. Would you kindly send me a hard copy of the manual please?
Written by a customer while visiting whirlpool.com
Customer Rating
4
nice shelves space and french door, sleek model
on March 12, 2025
Posted by: RJAGANA
from Princeton,NJ
[This review was collected as part of a promotion.] I bought this about 2 weeks ago, good space except Ice maker size is too big
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Easy use
on March 13, 2025
Posted by: Oleshep
[This review was collected as part of a promotion.] Bought last week, not sure if I like it. Not the storage I thought it had. I’ve maker is way to hard to open to change the ice out.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on March 15, 2025
Posted by: Carol
[This review was collected as part of a promotion.] Love the beverage drawer. Interior is very nice looking. Price was reasonable
Written by a customer while visiting whirlpool.com