Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(832 Reviews)
Rating breakdown 832 reviews
5 Stars
449
4 Stars
232
3 Stars
86
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
349 out of
416)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
4
Getting used to it.
on March 7, 2025
Posted by: ld77
[This review was collected as part of a promotion.] Nice refrigerator. Some of the layout could be better, but it functions well. Too new to really say much, yet.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor design
on March 8, 2025
Posted by: RICH72
from Florida
[This review was collected as part of a promotion.] Waste of space ice maker design. No room for galon milk jugs or 2 liter sodas. Condiment space and doʻr shelf space os poorly spaced. Door shelves can be knocked off easily. Moving the internal wide drawer to an external location wasted too much space.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #690867.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #690867.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge!
on March 8, 2025
Posted by: Lauren
from Chicago
[This review was collected as part of a promotion.] I've had this fridge for two weeks and I really like it! It's a sleek aesthetic and very roomy, and it makes crushed and cubed ice, which I love. It also measures how much water it's dispensing which is a cool feature, and has lighting options. My one note: the water doesn't come out as fast as I'd like but that could just be me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love Layout
on March 9, 2025
Posted by: Gail76
from Indiana
[This review was collected as part of a promotion.] I have had the refrigerator for 2 weeks. Love the space and especially like the middle drawer. However the ice maker is extremely loud. Loud when filling up with water and loud when dropping ice in bin.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisey Ice Maker
on March 10, 2025
Posted by: bw2501
[This review was collected as part of a promotion.] There are many things I love about this new refrigerator, however, the noise level of the ice maker is horrible. I purchased a Whirlpool French Door in 2019 and did not have the problem with it!! Can this be fixed??
Written by a customer while visiting whirlpool.com
Customer Rating
5
Drawer Lover
on March 10, 2025
Posted by: Nlblack
[This review was collected as part of a promotion.] We had a similar Whirlpool refrigerator in a rental property that we liked, so when it was time to purchase, we decided to try the model with the exterior drawer door and we love it! Super handy to get some main items without opening the entire big doors.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 10, 2025
Posted by: hotmetal53
from San Antonio, TX
[This review was collected as part of a promotion.] I have looked at numerous refrigerators in various places and decided to go with this model. I’m glad I did. I especially liked the fingerprint resistant.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on March 10, 2025
Posted by: moses
from Florida
[This review was collected as part of a promotion.] I replaced a Whirlpool French door refrigerator
I replaced my Whirlpool French door refrigerator with 1 draw bottom freezer with another Whirlpool refrigerator but with 2 slide out bottom drawers. Being a different configuration was a little difficult at first but after a few weeks I adapted to my new refrigerator and everything has its place. I love the extra drawer witch I consider a plus .
I replaced a Whirlpool french door refrigerator with 1 drawer bottom frezzer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com