Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
O Happy Day
on November 20, 2024
Posted by: car21
[This review was collected as part of a promotion.] I've had my new refrigerator for two or three weeks now and so far am very happy with it. It's a great size and just have to get used to all the extra features. There is so much space that its hard to fill plus I'll be spending more money.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Who knew a deli drawer could be so great!
on November 21, 2024
Posted by: hopemcp
from Port Orchard, Wash.
[This review was collected as part of a promotion.] This review is made during the honeymoon period, so keep that in mind. Our new fridge was installed about a week ago, and we love it.
I had thought those deli drawers were silly (i.e., another way to get us to buy something new that we didn't need), but now that I'm using one, I understand how great they are. I've already recommended this feature to a cousin and some friends. With this drawer, we now don't have to open the whole fridge to pull out one little yogurt or cheese stick. And its dividers give the cheeses their own space, while the bacon and deli meats and butter and yogurts have their own sections. I love that! Frankly, it was the deli drawer that we open the most in the previous fridge anyway. It did bug me that I'd have to open both top drawers to access it. Now I'm not opening either -- just the deli drawer.
When not using the deli drawer, I also like being able to open just the right or left side's main door, when I know if I want a taller oj bottle or a shorter jar of jam, etc., or if I want to get something from a specific produce drawer. I'm hoping these features will be reflected in lower energy costs, but who knows.
I also didn't think I needed a separate ice dispenser and water dispenser on the front. I still don't think I do, but it is very cool to see how many ounces of water I'm pouring into a glass. This fridge also lets us change the measurement to cups or liters, but I haven't figured that out yet.
The freezer at the bottom has been great, too. My goal is to not let it get as stuffed as the now-dead previous fridge. The upper section pulls out and has two sides, which has been great for frozen fruit and veggies. The large lower section fit a couple of loaves of bred which has already saved me a trip to my freezer in the garage.
The only thing I haven't been as crazy about: Not sure I like where the ice dispenser sits inside the fridge. Our former fridge, also a whirlpool, had its ice dispenser in the door. This one has its dispenser inside the left upper portion of the top. This is a quibble, really, though, because we have been able to have the oj, bottle tea, and at least one other tall bottle fit on that side. But it does feels a little cramped in that I have to pull out things to get to, say, the creamer in the back.
Nonetheless, we really love this new fridge. I'd liked the previous Whirlpool, and after it died at age 10, I wanted another one -- and I'm super glad to have this one and its deli drawer, etc.!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice maker LOUD!
on November 24, 2024
Posted by: Skeezix
I bought this refrigerator. The ice maker is definitely loud at night. It’s because ice is made in the box and when it dumps ice it magnifies the sound.
It’s Definitely loud.
It’s Definitely loud.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Color is great
on November 26, 2024
Posted by: Lin in sc
from Sc
[This review was collected as part of a promotion.] Love the color and third drawer and the room it has. The hidden freezer pull out drawer is fantastic
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very user friendly
on November 26, 2024
Posted by: Alieoops
[This review was collected as part of a promotion.] It’s a month old, runs true temps! Like the refrigerated drawer and freezer basket! We are pleased. Downside: door shelves are small and more unstable than I’d like. They slip when removing item.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Freezer door condensation
on November 27, 2024
Posted by: LS Navy
from Rocky Mount, NC
[This review was collected as part of a promotion.] This refrigerator is generally good, but I am concerned about the heavy condensation that has been accumulating on the freezer top door gasket. I believe this will lead to mold. Not happy with this. Certainly, with all the experience Whirlpool has in designing and making refrigerators, this problem should not exist.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on November 28, 2024
Posted by: Cam24
from Texas
[This review was collected as part of a promotion.] I really like this fridge. The only thing I would like to have is sound notification if I leave the door open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Design Flaw
on November 29, 2024
Posted by: Steve
[This review was collected as part of a promotion.] Too soon to be conclusive, however 1 likely potential issue is the seal between the doors. The moving center flap attached to the left door will likely be a point of issue with time but also, when opening the left door only and closing it, the right door is slightly opened either by air pressure or the center flap actions, the right door stays slightly open. This will be an issue
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com