Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Average customer rating
4.2
(823 Reviews)
Rating breakdown 823 reviews
5 Stars
442
4 Stars
231
3 Stars
85
2 Stars
36
1 Star
29
84%of customers recommend this product.
(
344 out of
411)
Customer Reviews for Whirlpool - 24.5 Cu. Ft. French Door Refrigerator with Two-Tier Freezer Storage - Black Stainless Steel
Customer Rating
5
Can you assure me that my warranty is in effect
on June 3, 2025
Posted by: difficult to register?
from Michigan
[This review was collected as part of a promotion.] The refrigerator is fine. I have one significant problem. I have registered it with the 800 number twice. Each time they have told me they would send me an email confirming it. No email has come.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it.
on June 4, 2025
Posted by: Bobby
from Utah
[This review was collected as part of a promotion.] Great refrigerator. Looks good in the kitchen and works flawlessly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Oh No do not buy this horrible product
on June 8, 2025
Posted by: Unhappy Whirlpool owner.
from City of Mulberry, Georgia.
I’ve owned it less than 60 days and already freezer is out. Losing food inside frig with mold . You can’t put a gallon of milk on the shelf door. Flimsy, flexing drawer pulls horrible design. Not a family friendly product at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 735395.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 18, 2025
Posted by: Goldie
[This review was collected as part of a promotion.] I bought this product and the ice maker doesn't work. A replacement ice maker is on back order.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love our new Whirlpool refrigerator.
on June 24, 2025
Posted by: Wally World.
from San Jacinto, Ca
[This review was collected as part of a promotion.] This is the nicest refrigerator we have had, we had a whirlpool before but then we moved to the new house and it wouldn’t fit it the space, So we had to get another brand. This was the worst fridge we ever had. So we got the counter top trimmed, and found that this new Whirlpool would fit with its doors opening in close tight places, this fridge has plenty of space and we love the deli drawer. Would recommend this fridge to anybody.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Game Changer
on June 24, 2025
Posted by: Meg25
from Canton, GA
[This review was collected as part of a promotion.] I am obsessed! I had no idea how happy the measured pour feature would make me. It's so efficient and easy to use. The third pull-out drawer is a game changer, too. I love the organized layout it provides. The freezer has ample space, and the French door area is well laid out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on June 24, 2025
Posted by: danev73
from Ruckersville, VA
[This review was collected as part of a promotion.] This Whirlpool Fridge is a considerable upgrade from old fridge; Glad we spent the extra money to purchase it. Very convenient features; works beautifully. Ironically the primary reason we purchased the new fridge was huge problems with icemaker in old fridge. We have had new one for two weeks, and I think the icemaker is acting a little peculiarly; seems to pause ice making after a few cycles; I power off and on and it seems to take off again. Will keep an eye on it for a few more days. If problem persists will call in a service man
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy owners
on June 24, 2025
Posted by: Weeg
[This review was collected as part of a promotion.] I love my new refrigerator. It looks amazing and my husband loves the fact his glass fits in the water/ ice dispenser.
Written by a customer while visiting whirlpool.com