Customer reviews from whirlpool.com
Whirlpool - 23.8 Cu. Ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Black Stainless Steel
Average customer rating
4.1
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Whirlpool - 23.8 Cu. Ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Black Stainless Steel
Customer Rating
1
Unsatisfied with the Regrigerator
on July 10, 2025
Posted by: Martha
[This review was collected as part of a promotion.] We are not happy with the Refrigerator for two reasons: (1) the handle on the front door of the freezer is loose and (2) the refrigerator came with two large tapes stuck on the inside ceiling of the refrigerator and there is no way we can take it off.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750434
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750434
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great but water dispenser has chemical taste
on July 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like the refrigerator but I cannot get the chemical taste out of the dispenser. I have run 0ver 25 gallons of water through it and after sitting all night the chemical taste returns. Other than that the unit is GREAT.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Value priced for high end features!
on August 29, 2025
Posted by: Amy R
[This review was collected as part of a promotion.] I love my new refrigerator! This is a second home (vacation home) and I have a huge Sub Zero in my main house but I must say I like this refrigerator better with the easy to use ice maker on the door and the interior organization is fabulous. We really like the size of the smaller than normal ice cubes (not too big). It is a beautiful refrigerator and we are very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great look and features
on September 15, 2025
Posted by: Lee25
[This review was collected as part of a promotion.] Love the look
And features
Bought it sight unseen. As the counter depth was not available to view in the store. Not disappointed. Just getting used to the noises it makes. A little loud when the ice maker fills up.
And features
Bought it sight unseen. As the counter depth was not available to view in the store. Not disappointed. Just getting used to the noises it makes. A little loud when the ice maker fills up.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 26, 2025
Posted by: RD55555
[This review was collected as part of a promotion.] I bought it 3 weeks ago and had service guy come because it constantly ran.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the counter depth!
on October 10, 2025
Posted by: Jean4755
from Glendale, AZ
[This review was collected as part of a promotion.] I have had this refrigerator for a week. I am very happy with the space and size of it and it ads space in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fit was great. And new features awesome
on October 11, 2025
Posted by: Sandbob
from Florida
[This review was collected as part of a promotion.] Surprisingly very roomy interior for the fridge. Freezer not as large as I expected but I do like the pizza storage area they added. It is much quieter for water dispenser and ice maker than are other Whirlpool and that I like even better. Service was 5 star on the install., And Customer Service was extremely helpful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Whirlpool Refrigerator
on October 12, 2025
Posted by: James
from Chester, Va
[This review was collected as part of a promotion.] We bought the Whirlpool refrigerator about a month ago and we are very happy with it. We really like the small ice cubes that are dispensed from the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com