Customer reviews from whirlpool.com
Whirlpool - 23.8 Cu. Ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Black Stainless Steel
Average customer rating
4.2
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
7
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
1
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Whirlpool - 23.8 Cu. Ft. French Door Smart Refrigerator with Auto-Humidity Crispers - Black Stainless Steel
Customer Rating
4
Very quiet refrigerator!
on February 5, 2025
Posted by: Rugby Prop
from Salinas, CA
[This review was collected as part of a promotion.] We bought this through a dealer, but it had to be ordered. Like it, but the ice cubes are too small (they water down drinks faster), there is not enough space for taller drink items (lemonade, milk, 1/2 & 1/2, etc.), the in-the-door water is difficult to use without spilling down the front of the refrigerator, the water filter compartment takes up needed storage space. Love the narrow platter space - great for parties and holidays! The outside measurements are perfect, it just fits our existing opening. Please do not make this model any larger!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 21, 2025
Posted by: Gelmo
from NJ
We have owned this model for 5 years. Simple and runs nicely. Doesn’t have water filter or ice maker; so there’s less that can go wrong. Only issue is temperature controls which have numbers 1-7, with7 being the coldest, but no way to tell what temperature it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good upgrade
on September 12, 2025
Posted by: chdav351
[This review was collected as part of a promotion.] The refrigerator was an upgrade/replacement. We are pleased with the performance of the refrigerator so far.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 24, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] Not excited about the double doors opening, the drawer placement. Or the bottom freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
5 stars
on July 8, 2025
Posted by: none
[This review was collected as part of a promotion.] all ok, it is better than my GE. i wish it would make more ice
Written by a customer while visiting whirlpool.com
Customer Rating
1
Unsatisfied with the Regrigerator
on July 10, 2025
Posted by: Martha
[This review was collected as part of a promotion.] We are not happy with the Refrigerator for two reasons: (1) the handle on the front door of the freezer is loose and (2) the refrigerator came with two large tapes stuck on the inside ceiling of the refrigerator and there is no way we can take it off.
Response from whirlpool.comBy Branded Team, Consumer Care, July 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750434
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 750434
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great but water dispenser has chemical taste
on July 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I really like the refrigerator but I cannot get the chemical taste out of the dispenser. I have run 0ver 25 gallons of water through it and after sitting all night the chemical taste returns. Other than that the unit is GREAT.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Value priced for high end features!
on August 29, 2025
Posted by: Amy R
[This review was collected as part of a promotion.] I love my new refrigerator! This is a second home (vacation home) and I have a huge Sub Zero in my main house but I must say I like this refrigerator better with the easy to use ice maker on the door and the interior organization is fabulous. We really like the size of the smaller than normal ice cubes (not too big). It is a beautiful refrigerator and we are very happy.
Written by a customer while visiting whirlpool.com