Customer Reviews for Whirlpool - 36 in. Wide 19 cu. ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Customer Rating
4
Love my fridge
on May 16, 2025
Posted by: GFrazier53
from Murrieta, California
[This review was collected as part of a promotion.] I love this refrigerator although i’m not happy with the fact that the upper left door will not stay completely open like the other doors. For this reason my first refrigerator was replaced with a new one, but the new one does the same thing so I’m not sure if it’s just a problem with this particular model. Other than that, I’m completely happy with it.
[This review was collected as part of a promotion.] Received refrigerator in February. Already have a service call for the water/ice dispenser. Seems like it will be easy fix. Neat refrigerator. I suggest keep your older appliances as long as you can!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 20, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 722590. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This is a beautiful refrigerator and I would have given it 5 stars but..........the plastic wrap used to cover the unit so it doesn't scratch is just about impossible to get completely off. We love the double door freezer with drawers and the freezer that converts to fridge.
[This review was collected as part of a promotion.] Beautiful design. Love the split freezer sections where I can see everything. However, the unit arrived with an assembly defect in the water line connection at the left hinge location. Dripped continuously until warranty repair was complete. This should not have happened. Otherwise, this really is a good product.
[This review was collected as part of a promotion.] Terrible. I bought this 3 months ago and we’ve had nothing but trouble. It wasn’t cooling properly and our food was spoiling in the refrigerator. I bought temperature gauges to test and it was reading 57 degrees in the refrigerator when it was set at 35 degrees. Very disappointing. I would never buy this again.
Response from whirlpool.comBy Branded Team, Consumer Care, May 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 719732. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Bought 2weeks ago andso far satisfied Freezer space seems small compared to previous counter depth. Instruction manual vague and not really helpful