Customer reviews from whirlpool.com
Whirlpool - 19.2 Cu. Ft. French Door Refrigerator with Freezer-to-Fridge Zone - Stainless Steel
Average customer rating
4.1
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
16
4 Stars
17
3 Stars
2
2 Stars
2
1 Star
2
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Whirlpool - 19.2 Cu. Ft. French Door Refrigerator with Freezer-to-Fridge Zone - Stainless Steel
Customer Rating
5
Love the features and design
on August 31, 2024
Posted by: Sally 2024
from Oklahoma City, OK
I just purchased this refrigerator, and it was delivered and installed yesterday. I first saw it on an email on Saturday from Whirlpool and liked it immediately, watched the video and measured for a future remolding in the months ahead. My 20-year-old Whirlpool refrigerator and freezer went out the following Monday morning. No one had it in stock, but it was in a warehouse. I bought it from a local dealer without seeing it. I did see a similar one with the four doors but not with the ice maker in door. I love it, it works great, runs quiet. The install was amazing and helpful. I would recommend it. The water filter is also at waist high so it should be easy to change instead at the bottom of the refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Unhappy!
on November 5, 2024
Posted by: klem
[This review was collected as part of a promotion.] Pleased with ice and water outside of door. Not pleased with inside shelves. We don't have space for simple storage, like salad dressing bottles. Pushed middle shelf back to have room. Now can't see smaller items behind. I think a better design would have been to not have pull out shelf in the bottom freezer and use that space fin the refrigerator, We have an older home and space for refrigerator is limited and larger current models would not fit. Not extremely pleased with the purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good but use of space could be improved
on September 20, 2024
Posted by: Gail
[This review was collected as part of a promotion.] I bought the refrigerator recently and I am still trying to find a place for everything since I went from a much larger refrigerator to a smaller one. The features I like are the four doors, the flexible fresh/freezer option on the right side of the freezer, the water and ice dispenser outside the door, and the drawers in the freezer. I also like the stainless-steel finish.
I wish the top section size was at least one inch taller because there is not enough room especially if you try adjusting the shelves. I am struggling with the fact that you have to open both refrigerator doors to access the right-side Fresh Food drawer and the Deli drawer. Also, the water filter is located inside the refrigerator using "prime space" when it should have been located in the door below where the icemaker is located. If the water filter was in the door, then there would have been more room to space the drawers so only one door at a time would have to be opened to access them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful Refrigerator
on December 31, 2024
Posted by: beef718
[This review was collected as part of a promotion.] The refrigerator works well, and looks great. I never had one of this style before, and I wanted to give it a shot. I do love the idea, but I just wish that the lower level areas were a bit shorter than the top areas, that way the shelving in the top could be more spaced out. With that, then taller items would work better in it without cutting into other spaces.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice unit for the price
on January 10, 2025
Posted by: Steph C
[This review was collected as part of a promotion.] Fridge is nice, a little shy on space. Doors don't shut well, so you have to push them shut. Lots of freezer room and handy drawers keep things organized and digging through piles of frozen packages is not necessary. Ice is good too, small roundish pieces that don't get stuck in the glass like the squares do. Love the deli drawer, plenty of room there.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Basic
on February 15, 2025
Posted by: Bggvvv
[This review was collected as part of a promotion.] Basic, doors hard to open and close
Not much room inside. Did fit in cabinets
Not much room inside. Did fit in cabinets
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 679331
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator so far
on March 7, 2025
Posted by: Sue Atlanta
from Brookhaven, GA
[This review was collected as part of a promotion.] It is very early in the ownership of our refrigerator but so far we are enjoying it. An initial bit of feedback I have is regarding the water and ice dispenser. There should be an option where you can press your cup against the dispenser to get water without holding the lever. And also, the ice maker is quite noisy while dispensing but overall the refrigerator is very quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on March 10, 2025
Posted by: Jack
from Tallmadge Ohio
[This review was collected as part of a promotion.] We've had this refrigerator for a couple weeks now. The only dis-like is the left upper compartments bottom shelf on the door keeps coming off very easily. Other than that, the refrigerator is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com