Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 19 cu. ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Average customer rating
3.5
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
36
4 Stars
34
3 Stars
13
2 Stars
11
1 Star
19
56%of customers recommend this product.
(
33 out of
59)
Customer Reviews for Whirlpool - 36 in. Wide 19 cu. ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Customer Rating
2
Looks nice on outside, that is it.
on December 17, 2025
Posted by: Kris74
[This review was collected as part of a promotion.] I like the 4 doors, but this frig is extremely small inside. Can’t buy large items like milk, ketchup, etc. the freezer portion is not deep. I loss over 8 cubic feet with this 4 door instead of a two door. Plus you cannot level the frig so it tilts backwards at top and left side of frig tilts at top and makes it too close to cabinet so can’t open doors all the way. Expensive frig but very disappointed, not what I had hoped for.
Response from whirlpool.comBy Branded Team, Consumer Care, December 17, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #880449
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #880449
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average to good refrigerator
on December 13, 2025
Posted by: Rich
from Lewes, DE
[This review was collected as part of a promotion.] The refrigerator works well and cools down quickly.
The interior layout is fairly limited with too many drawers that reduces overall space. The shelves are very narrow.
The ice maker does not work and needs to be replaced. After two months we are still waiting for a replacement.
The interior layout is fairly limited with too many drawers that reduces overall space. The shelves are very narrow.
The ice maker does not work and needs to be replaced. After two months we are still waiting for a replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just ok
on December 2, 2025
Posted by: BR49
[This review was collected as part of a promotion.] Much smaller on inside than I thought it would be, and shelves are not easily adjustable.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Month in and we love it
on December 1, 2025
Posted by: Jnc1ssrs11
from Krum Texas
[This review was collected as part of a promotion.] This refrigerator is awesome for how versatile the bottom sections can be freezer or refrigerator. As others have said the shelves are a little odd and you cannot stand things up. Also the water dispenser sprays back towards the refrigerator and makes it sort of difficult to fill cups
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very Poor Design and Functionality
on November 26, 2025
Posted by: Anonymous
from Tampa, FL
[This review was collected as part of a promotion.] I received this refrigerator with my new home earlier this year, and it has been a constant frustration. The right freezer door repeatedly locks after opening and requires excessive force to reopen. A technician even told me that other Whirlpool techs consider this “normal,” which is unacceptable. When I reached back out to Whirlpool for a replacement or to speak with someone higher up, they dismissed my concerns entirely.
The interior layout is also extremely limiting. You essentially have to choose between storing wine bottles or basic large items like milk, juice, or water. Even everyday items like maple syrup or Parmesan only fit in awkward spots. It has changed how I shop because I have to plan carefully just to make groceries fit.
If you have a larger family or children, this refrigerator is absolutely not a practical choice. I would not recommend it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 1, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 850492
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 850492
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Installed and Repaired
on November 21, 2025
Posted by: CFHoc3
from Las Vegas , NV
[This review was collected as part of a promotion.] I didn’t even have it for a week and the water pipe froze. So , no drinking water until the parts come in. The warranty department decided that it wasn’t going to be replaced. It was going to be repaired and since I have a flight of stairs to my kitchen, I did not want one to go down and want to come back up. We already had enough wall damage. I know these things happen so patience is a virtue. It’ll be fixed and it’ll be perfect. but it is the best set up of a refrigerator. I absolutely do love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value and storage options
on November 17, 2025
Posted by: Rainee's Frig
from Pueblo West, Colorado
[This review was collected as part of a promotion.] We bought this because we wanted to get away from LG products, this has been so much nicer, love the freezer to frig feature and all the storage in doors
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
A quality Whirlpool product.
on November 16, 2025
Posted by: David and Ginny
from Jenison, MI
[This review was collected as part of a promotion.] This refrigerator is one of the few that fit the space we have and the quality far surpasses our former refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com