Customer reviews from whirlpool.com
Whirlpool - 19.1 Cu. Ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Average customer rating
3.6
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
32
4 Stars
30
3 Stars
9
2 Stars
8
1 Star
15
61%of customers recommend this product.
(
28 out of
46)
Customer Reviews for Whirlpool - 19.1 Cu. Ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Customer Rating
4
Great features
on March 10, 2025
Posted by: Jack
from Tallmadge Ohio
[This review was collected as part of a promotion.] We've had this refrigerator for a couple weeks now. The only dis-like is the left upper compartments bottom shelf on the door keeps coming off very easily. Other than that, the refrigerator is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on March 12, 2025
Posted by: Tridding
[This review was collected as part of a promotion.] Shelf placement is not adjustable. You can't put gallons in doors as marked. Would not purchase again.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Experience
on May 7, 2025
Posted by: AliW
[This review was collected as part of a promotion.] Terrible. I bought this 3 months ago and we’ve had nothing but trouble. It wasn’t cooling properly and our food was spoiling in the refrigerator. I bought temperature gauges to test and it was reading 57 degrees in the refrigerator when it was set at 35 degrees. Very disappointing. I would never buy this again.
Response from whirlpool.comBy Branded Team, Consumer Care, May 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 719732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great product, one small defect
on May 9, 2025
Posted by: Haymarket Household
[This review was collected as part of a promotion.] Beautiful design. Love the split freezer sections where I can see everything. However, the unit arrived with an assembly defect in the water line connection at the left hinge location. Dripped continuously until warranty repair was complete. This should not have happened. Otherwise, this really is a good product.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features...bad plastic wrap
on May 9, 2025
Posted by: gbiz
[This review was collected as part of a promotion.] This is a beautiful refrigerator and I would have given it 5 stars but..........the plastic wrap used to cover the unit so it doesn't scratch is just about impossible to get completely off. We love the double door freezer with drawers and the freezer that converts to fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Well designed and keeps food at proper temperature
on July 5, 2025
Posted by: Herb tsh
from Nashville
[This review was collected as part of a promotion.] My only complaint is that it makes a periodic high pitched noise. Do not what know why it sounds like that. Can you let me know if this sound is normal
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Looks good but doesn't work
on July 14, 2025
Posted by: Shawn
[This review was collected as part of a promotion.] Bought this frig 3 weeks ago and it's still not working. Part back ordered not happy at all!
Response from whirlpool.comBy Branded Team, Consumer Care, July 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 751628.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Really bad product
on July 16, 2025
Posted by: Esco
[This review was collected as part of a promotion.] The refrigerator since was installed never works. I can hear the motor working but never cold. Waiting more than 48 hours and nothing. Was a really bad experience.
Response from whirlpool.comBy Branded Team, Consumer Care, July 16, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 752572
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com