Customer reviews from whirlpool.com
Whirlpool - 19.2 Cu. Ft. French Door Refrigerator with Freezer-to-Fridge Zone - Fingerprint Resistant Stainless Steel
Average customer rating
3.9
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
21
4 Stars
22
3 Stars
5
2 Stars
3
1 Star
6
67%of customers recommend this product.
(
14 out of
21)
Customer Reviews for Whirlpool - 19.2 Cu. Ft. French Door Refrigerator with Freezer-to-Fridge Zone - Fingerprint Resistant Stainless Steel
Customer Rating
3
on March 12, 2025
Posted by: Tridding
[This review was collected as part of a promotion.] Shelf placement is not adjustable. You can't put gallons in doors as marked. Would not purchase again.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Experience
on May 7, 2025
Posted by: AliW
[This review was collected as part of a promotion.] Terrible. I bought this 3 months ago and we’ve had nothing but trouble. It wasn’t cooling properly and our food was spoiling in the refrigerator. I bought temperature gauges to test and it was reading 57 degrees in the refrigerator when it was set at 35 degrees. Very disappointing. I would never buy this again.
Response from whirlpool.comBy Branded Team, Consumer Care, May 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 719732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features...bad plastic wrap
on May 9, 2025
Posted by: gbiz
[This review was collected as part of a promotion.] This is a beautiful refrigerator and I would have given it 5 stars but..........the plastic wrap used to cover the unit so it doesn't scratch is just about impossible to get completely off. We love the double door freezer with drawers and the freezer that converts to fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad warranty no service at all
on September 23, 2024
Posted by: mad today
[This review was collected as part of a promotion.] I bought this fridge on Sept 03 2024 it is missing a part after calling 5times put on hold for at least 1 hour then transfer to another dept .I have to say you don,t have a service dept you just play phone tag any way my new fridge is missing a leg adjuster . you will not send me the part even though I paid for it . you want to look up the part then find a service tech to install it pay them I guess because I did not pay enough for the fridge. and then you might reimburse me part of the money you want me to pay the tech for the part that was saps to be on the fridge in the first place. to me that is wrong . If you don,t want to service this fridge you come get it and return me my money .
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598022.
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
THE WORST FRIDGE
on September 28, 2024
Posted by: Brooklyn
from California
[This review was collected as part of a promotion.] HATE THIS FRIDGE!!! HATE WHIRLPOOL!!! It's way too small inside, can't fit much. Not a smart design at all. Then I tried to return, happy to pay the restock fee but they wouldn't honor the return because I used the fridge. Had it for two weeks, how am I supposed to know if I like it or not?? Selling on FB Marketplace if you want it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 1, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 600658.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable refrigerator
on November 8, 2024
Posted by: Wee pet
from Atlanta, GA
[This review was collected as part of a promotion.] I needed a new refrigerator as the old one is not keeping my food cold
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This is by far the most efficient & aesthetically pleasing fridge I’ve gotten.
on October 9, 2024
Posted by: itssjesss
[This review was collected as part of a promotion.] This is by far the most efficient & aesthetically pleasing fridge I’ve gotten. There is so much storage that you can divide into 4 sections as well as adjust the temperature accordingly. The ice maker & filter exchange is super easy & efficient. There is no noise coming from this fridge unless it’s producing ice but it’s subtle. Overall it’s such a convenient fridge, highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Great features and design
on October 12, 2024
Posted by: ashap8
[This review was collected as part of a promotion.] This refrigerator is so flexible in organising items with double door design. It has such a convertible feature in which one can convert freezer to refrigerator zone. It has in door ice and water dispenser system. The temperature sensors in the refrigerator monitors food to keep it fresh for longer period of time. It works great and runs quite which I love most about it!
Written by a customer while visiting influenster.com