Customer reviews from whirlpool.com
Whirlpool - 19.1 Cu. Ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Average customer rating
3.6
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
32
4 Stars
30
3 Stars
9
2 Stars
8
1 Star
15
61%of customers recommend this product.
(
28 out of
46)
Customer Reviews for Whirlpool - 19.1 Cu. Ft. Counter Depth 4 Door Refrigerator with Ice Maker in Door - Stainless Steel
Customer Rating
3
Just ok
on December 2, 2025
Posted by: BR49
[This review was collected as part of a promotion.] Much smaller on inside than I thought it would be, and shelves are not easily adjustable.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average to good refrigerator
on December 13, 2025
Posted by: Rich
from Lewes, DE
[This review was collected as part of a promotion.] The refrigerator works well and cools down quickly.
The interior layout is fairly limited with too many drawers that reduces overall space. The shelves are very narrow.
The ice maker does not work and needs to be replaced. After two months we are still waiting for a replacement.
The interior layout is fairly limited with too many drawers that reduces overall space. The shelves are very narrow.
The ice maker does not work and needs to be replaced. After two months we are still waiting for a replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Looks nice on outside, that is it.
on December 17, 2025
Posted by: Kris74
[This review was collected as part of a promotion.] I like the 4 doors, but this frig is extremely small inside. Can’t buy large items like milk, ketchup, etc. the freezer portion is not deep. I loss over 8 cubic feet with this 4 door instead of a two door. Plus you cannot level the frig so it tilts backwards at top and left side of frig tilts at top and makes it too close to cabinet so can’t open doors all the way. Expensive frig but very disappointed, not what I had hoped for.
Response from whirlpool.comBy Branded Team, Consumer Care, December 17, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #880449
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #880449
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nor enough cold food storage space.
on December 26, 2025
Posted by: Not Recommendedsecstc
from Melbourne FL
[This review was collected as part of a promotion.] Not knowing cubic square feet, I didn’t think about that when purchasing this fridge. It’s like solving a jigsaw puzzle in where items are going to fit. Have to shuffle several times to gett things to fit. There is very limited shelf space, as well as door space. The fridge is lovely aesthetically, but NOT functional for cold food storage. When going to the grocery store I don’t like having to consider the fridge space when purchasing needed items. I would NOT recommend this fridge to none.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 888072
We’re looking forward to hearing from you.
Kari V.
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 888072
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
3
great but small
on January 2, 2026
Posted by: Izzy6854
[This review was collected as part of a promotion.] We bought this fridge right around thanksgiving. It does a great job keeping everything the correct temp. just wish this model had more depth.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on January 13, 2026
Posted by: Wavegirl
from Oregon Coast
[This review was collected as part of a promotion.] A very nice fridge. It’s a little small. But I knew that when we got it. I like the feature that makes the freezers
a fridge but have not used it yet. Our fridge sits a the narrow entrance of our kitchen. Being counter depth
makes that much more passable. I also wanted water and ice through the door, no other fridge this style offered
that feature. The smaller size doesn’t bother us too much as we kept our old fridge and also have a secondary freezer. So this fridge fit the bill very well. It’s just a matter of getting used to it.
a fridge but have not used it yet. Our fridge sits a the narrow entrance of our kitchen. Being counter depth
makes that much more passable. I also wanted water and ice through the door, no other fridge this style offered
that feature. The smaller size doesn’t bother us too much as we kept our old fridge and also have a secondary freezer. So this fridge fit the bill very well. It’s just a matter of getting used to it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com