Customer reviews from lg.com
LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
3.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
1
Customer Reviews for LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
3
Works well on cool but energy saver is too warm
on July 28, 2024
Posted by: Lacey9
from MA
[This review was collected as part of a promotion.] We have had this unit since early June and it has definitely gotten a lot of use! The unit has been reliable and works well on the cool setting. However, I have been very disappointed in the energy saver setting. We own multiple LG units and the energy saver feature on all of these allows you to set the temperature. This unit has an energy saver default of 78 degrees which is too warm. The actual temperature of the room ends up being around 80.
Pros: ease of use
Quality
4
Features
3
Value
4
Response from lg.comBy LG, July 30, 2024
Hi there. Thank you for sharing your experience with us. We’re glad to hear that your LG unit model LW8024R has been reliable and performs well on the cool setting. However, we understand your disappointment with the energy-saver setting, especially since it defaults to a temperature that feels too warm for your needs.
To help address this, please ensure that the unit is properly set up and not obstructed, as this can sometimes affect the performance of the energy saver feature. Unfortunately, some units have fixed default temperatures for energy saver modes, but you can manually adjust the temperature settings using the cool mode to better suit your preferences.
LG Air Conditioner - Troubleshooting Poor Cooling - https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420
If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you and explore any other possible solutions. We appreciate your feedback and patience.
—Renzo
To help address this, please ensure that the unit is properly set up and not obstructed, as this can sometimes affect the performance of the energy saver feature. Unfortunately, some units have fixed default temperatures for energy saver modes, but you can manually adjust the temperature settings using the cool mode to better suit your preferences.
LG Air Conditioner - Troubleshooting Poor Cooling - https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420
If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you and explore any other possible solutions. We appreciate your feedback and patience.
—Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Nice remote. Cools Timely
on August 4, 2024
Posted by: Bri2020
from California
[This review was collected as part of a promotion.] I bought this product a month ago. We a pleased with the results. It cools my cottage home. We are thinking about getting the same one for my bedroom to replace the one we have for night time
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
VERY NOISY
on October 3, 2024
Posted by: shemug
I hate this air conditioner! It is too noisy for a bedroom. I can't figure out how to clean it enough for the CF to go away.
Response from lg.comBy true, LG Digital Care Team, October 7, 2024
Hey there! Thanks for sharing your LG A/C experience with us. Keeping your home refreshingly cool is our top priority, so we'd love to help maintain that!
To start with cleaning and maintenance, we have a guide on our page at http://spr.ly/6428UYJ02 that walks you through how to clean and maintain your LG A/C. If dust, a foreign object, or an obstacle is present in a place through which air from the air conditioner passes, a loud fan sound may be heard. This may be the cause of the noise you're experiencing. You can find more information on our page at http://spr.ly/6429UYJ0N.
If you still need help, please connect with us on social media @LGUSSupport with your contact info and model number. We'll gladly continue helping out! *Joseph
To start with cleaning and maintenance, we have a guide on our page at http://spr.ly/6428UYJ02 that walks you through how to clean and maintain your LG A/C. If dust, a foreign object, or an obstacle is present in a place through which air from the air conditioner passes, a loud fan sound may be heard. This may be the cause of the noise you're experiencing. You can find more information on our page at http://spr.ly/6429UYJ0N.
If you still need help, please connect with us on social media @LGUSSupport with your contact info and model number. We'll gladly continue helping out! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
great product
on April 23, 2025
Posted by: Lewis319
from Elberta, Alabama
Great product. Prior faulty unit was replaced by LG
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team - Joseph, March 28, 2025
Hey Lewis! We appreciate you sharing your LG Air Conditioner experience with us. Keeping your space temperature regulated without breaking the peace and silence is crucial, so we'd love to help! To get started, we recommend checking out our noise troubleshooting guide at https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. If you still need help, we'd love to explore options with you on social media @LGUSSupport. Please message us with your contact and model number—we'll gladly help! *Joseph
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
4