Customer reviews from lg.com
LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner with Remote - White
Average customer rating
3.4
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
5
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
3
Customer Reviews for LG - 350 Sq. Ft. 8,000 BTU Window Air Conditioner with Remote - White
Customer Rating
5
great product
on April 23, 2025
Posted by: Lewis319
from Elberta, Alabama
Great product. Prior faulty unit was replaced by LG
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team - Joseph, March 28, 2025
Hey Lewis! We appreciate you sharing your LG Air Conditioner experience with us. Keeping your space temperature regulated without breaking the peace and silence is crucial, so we'd love to help! To get started, we recommend checking out our noise troubleshooting guide at https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. If you still need help, we'd love to explore options with you on social media @LGUSSupport. Please message us with your contact and model number—we'll gladly help! *Joseph
Written by a customer while visiting lg.com
Posted by: MikeACroz
from Camilla, GA
Verified Purchase:Yes
Very quiet on low. Cools really well. Pleasantly surprised. I would buy again
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Nice remote. Cools Timely
on August 4, 2024
Posted by: Bri2020
from California
[This review was collected as part of a promotion.] I bought this product a month ago. We a pleased with the results. It cools my cottage home. We are thinking about getting the same one for my bedroom to replace the one we have for night time
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
VERY NOISY
on October 3, 2024
Posted by: shemug
I hate this air conditioner! It is too noisy for a bedroom. I can't figure out how to clean it enough for the CF to go away.
Response from lg.comBy true, LG Digital Care Team, October 7, 2024
Hey there! Thanks for sharing your LG A/C experience with us. Keeping your home refreshingly cool is our top priority, so we'd love to help maintain that!
To start with cleaning and maintenance, we have a guide on our page at http://spr.ly/6428UYJ02 that walks you through how to clean and maintain your LG A/C. If dust, a foreign object, or an obstacle is present in a place through which air from the air conditioner passes, a loud fan sound may be heard. This may be the cause of the noise you're experiencing. You can find more information on our page at http://spr.ly/6429UYJ0N.
If you still need help, please connect with us on social media @LGUSSupport with your contact info and model number. We'll gladly continue helping out! *Joseph
To start with cleaning and maintenance, we have a guide on our page at http://spr.ly/6428UYJ02 that walks you through how to clean and maintain your LG A/C. If dust, a foreign object, or an obstacle is present in a place through which air from the air conditioner passes, a loud fan sound may be heard. This may be the cause of the noise you're experiencing. You can find more information on our page at http://spr.ly/6429UYJ0N.
If you still need help, please connect with us on social media @LGUSSupport with your contact info and model number. We'll gladly continue helping out! *Joseph
Written by a customer while visiting lg.com
Customer Rating
4
Great
on June 19, 2024
Posted by: Marlon E
[This review was collected as part of a promotion.] I happy did buy. I hope work well for long time thanks
Written by a customer while visiting lg.com
Customer Rating
4
8000 btu
on June 26, 2024
Posted by: Dani11
from Maple shade nj
[This review was collected as part of a promotion.] Just bought this today. Overall happy so far. It's louder than I hoped. And the wings on the sides don't sit flush on our window. But it's pretty powerful. Also is there an auto off setting with these? It randomly went off and was on cool mode.
Pros: Quality, Style/Design, Features/Settings
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on July 12, 2024
Posted by: Margovelaz
I bought this AC a month ago and works perfectly for me
Written by a customer while visiting lg.com
Customer Rating
2
Expected more for the price
on July 15, 2024
Posted by: DelaneyDixie24
I purchased this in May 2024 finally installed it mid June. It seemed to start and run so I assumed it would work well.
This is in a bedroom approx size 10x12, it should easily keep it very cool for sleeping. This does not cool below 70* no matter how long it runs. Very disappointed.
This is in a bedroom approx size 10x12, it should easily keep it very cool for sleeping. This does not cool below 70* no matter how long it runs. Very disappointed.
Response from lg.comBy LG, July 16, 2024
Hi, Dixie. Thank you for sharing your experience with your LG Air Conditioner (LW8024R) model. We understand how important it is for your laundry appliances to work efficiently and reliably. We strive to provide top-notch products and ensure that our customers receive the best possible value for their money. In the meantime, check that the installation insulator and the mounting plate are properly fastened. The cooling capacity may be reduced if the filter is covered with dust. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-poor-cooling--20153313781420#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com