Customer reviews from whirlpool.com
Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Slide-In Electric Range-Air Cook Technology, No Preheat Air Fry, WipeClean Coating - Black Stainless Steel
Average customer rating
3.6
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
56
4 Stars
35
3 Stars
17
2 Stars
14
1 Star
23
52%of customers recommend this product.
(
36 out of
69)
Customer Reviews for Whirlpool - 30 Wide 5 element 5.3 cu. ft. Smart Slide-In Electric Range-Air Cook Technology, No Preheat Air Fry, WipeClean Coating - Black Stainless Steel
Customer Rating
2
Burners won't stay hot
on February 1, 2026
Posted by: Dave
[This review was collected as part of a promotion.] I bought this range a month ago and the burners will not stay hot enough to boil water. I am waiting for a repairman to fix the burners.
Response from whirlpool.comBy Branded Team, Consumer Care, February 2, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #911968.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #911968.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not impressed
on February 6, 2026
Posted by: Butch
from Washington State
[This review was collected as part of a promotion.] Unfortunately, the control panel failed less than two weeks after purchasing the oven. I understand that this can happen on occaision, but it is our experience. The technician who checked our stove was great, but we have have been without a working stove since Friday, January 30th. We also learned that extra care needs to be taken when cleaning the control panel. We had to purchase a product for cleaning computer screens as well as microfiber cloth. To be candid, I would prefer a stove with simple controls, no clock, no internet wifi and a contol panel that can't handle a vigorous cleaning with a damp cloth. We have a stove with numerous features that offers little benefit. All it needs to do is cook food. I don't need a "relationship" with an appliance!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 10, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Electric Range. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914267.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914267.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
water takes a full hour to boil
on April 10, 2026
Posted by: cojhill
from Tampa, FL
This range was brand new with a new build we bought. It immediately had a bad motherboard, so they had to come out before we even moved in to replace that. (The tech scratched it in the process as well.) Even brand new, our water takes a full HOUR (we've timed it) to come to a boil. And yes, we use a lid everytime - which we all know shouldn't even be a quasi-resolution. Please DO NOT purchase this product. Also, we have to keep re-calibrating the oven temp bc it's never consistent.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 13, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 947020.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 947020.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice range but can only lock the control panel
on November 20, 2024
Posted by: TR13
Just got this new electric range last week and so far we do like it, but we do have some dislikes. My main disappointment is that the control guide for this model says the lock feature can lock just the cooktop, cooktop & control panel or just the control panel - this was a huge plus for me because I have young kids. I got it and called Whirlpool support because I was only able to lock the control panel and come to find out that even though the control guide provided for this model says it can do both locks, this specific model can only lock the control panel. Makes absolutely no sense to me to have a control manual not be accurate for the specific model it's for.
I don't find the cooktop any easier to clean with the new "wipe clean coating", but it does have a nice look to it.
The sound for the oven preheat and timer going off is set to MAX and it is definitely not loud enough. I wish I could increase the volume more and also change the notification sound to be a simple beeping. I can't hear it going off if I am not in my kitchen.
I like that the knobs don't easily get turned on since they're in the front and I really like having 3 racks in the oven.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on December 11, 2024
Posted by: Mn35
[This review was collected as part of a promotion.] I bought this a few weeks ago and enjoy the many features it has to offer. I just wish that one of the burners could stay on constantly for boiling. Otherwise it is a good oven.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Difficult clean up
on January 11, 2025
Posted by: CT25
from Texas
[This review was collected as part of a promotion.] I am giving this appliance a 3 at this time because I am not happy with the "wipe clean" feature at all. Water alone does nothing for cleaning up oil overapill. I have black streaks on the burners that I can not get o ff with the water cleaning method recommended. I have ordered the Affresh cleaning kit. If this does not work I will be returning this appliance. I want my stovetop clean without these marks. It Otherwise I have no complaints with the performance itself.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on February 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] What a great stove! It’s very tech savvy! I love that it comes with WiFi so I can work the range from my phone, if needed. The glass top is beautiful and has wonderful sized burners. The range heats up quickly and has more options than I’ll probably use in my life haha! Overall it’s a wonderful addition to anyone’s kitchen!
Written by a customer while visiting influenster.com
Customer Rating
1
on February 10, 2025
Posted by: Underperforming Range
[This review was collected as part of a promotion.] Glass top always needs cleaning and never looks like new. Oven temperature needs calibration right from the start. Definitely did not meet our expectations.
Response from whirlpool.comBy Whirlpool Team, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Range. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information, your appliance model/serial number, and Review ID# 288328640
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com