Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Slide-In Electric Range with Air Cooking Technology, No Preheat Air Fry and WipeClean Coating - Black Stainless Steel
Average customer rating
3.6
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
56
4 Stars
34
3 Stars
17
2 Stars
13
1 Star
21
55%of customers recommend this product.
(
36 out of
66)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Slide-In Electric Range with Air Cooking Technology, No Preheat Air Fry and WipeClean Coating - Black Stainless Steel
Customer Rating
2
Not impressed
on February 6, 2026
Posted by: Butch
from Washington State
[This review was collected as part of a promotion.] Unfortunately, the control panel failed less than two weeks after purchasing the oven. I understand that this can happen on occaision, but it is our experience. The technician who checked our stove was great, but we have have been without a working stove since Friday, January 30th. We also learned that extra care needs to be taken when cleaning the control panel. We had to purchase a product for cleaning computer screens as well as microfiber cloth. To be candid, I would prefer a stove with simple controls, no clock, no internet wifi and a contol panel that can't handle a vigorous cleaning with a damp cloth. We have a stove with numerous features that offers little benefit. All it needs to do is cook food. I don't need a "relationship" with an appliance!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 10, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Electric Range. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914267.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914267.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice range but can only lock the control panel
on November 20, 2024
Posted by: TR13
Just got this new electric range last week and so far we do like it, but we do have some dislikes. My main disappointment is that the control guide for this model says the lock feature can lock just the cooktop, cooktop & control panel or just the control panel - this was a huge plus for me because I have young kids. I got it and called Whirlpool support because I was only able to lock the control panel and come to find out that even though the control guide provided for this model says it can do both locks, this specific model can only lock the control panel. Makes absolutely no sense to me to have a control manual not be accurate for the specific model it's for.
I don't find the cooktop any easier to clean with the new "wipe clean coating", but it does have a nice look to it.
The sound for the oven preheat and timer going off is set to MAX and it is definitely not loud enough. I wish I could increase the volume more and also change the notification sound to be a simple beeping. I can't hear it going off if I am not in my kitchen.
I like that the knobs don't easily get turned on since they're in the front and I really like having 3 racks in the oven.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on December 11, 2024
Posted by: Mn35
[This review was collected as part of a promotion.] I bought this a few weeks ago and enjoy the many features it has to offer. I just wish that one of the burners could stay on constantly for boiling. Otherwise it is a good oven.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Difficult clean up
on January 11, 2025
Posted by: CT25
from Texas
[This review was collected as part of a promotion.] I am giving this appliance a 3 at this time because I am not happy with the "wipe clean" feature at all. Water alone does nothing for cleaning up oil overapill. I have black streaks on the burners that I can not get o ff with the water cleaning method recommended. I have ordered the Affresh cleaning kit. If this does not work I will be returning this appliance. I want my stovetop clean without these marks. It Otherwise I have no complaints with the performance itself.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on February 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] What a great stove! It’s very tech savvy! I love that it comes with WiFi so I can work the range from my phone, if needed. The glass top is beautiful and has wonderful sized burners. The range heats up quickly and has more options than I’ll probably use in my life haha! Overall it’s a wonderful addition to anyone’s kitchen!
Written by a customer while visiting influenster.com
Customer Rating
1
on February 10, 2025
Posted by: Underperforming Range
[This review was collected as part of a promotion.] Glass top always needs cleaning and never looks like new. Oven temperature needs calibration right from the start. Definitely did not meet our expectations.
Response from whirlpool.comBy Whirlpool Team, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Range. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information, your appliance model/serial number, and Review ID# 288328640
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
BEST OVEN EVER!
on February 11, 2025
Posted by: shelbyg76_2550
[This review was collected as part of a promotion.] The whirlpool delivery guys were awesome!! We love how quickly this heats up and the air fryer option!! The installation was simple and they even hauled away our old one. We are excited to be able to use this for the years to come because the quality is so good. Also very easy to clean!!! 10/10 thank you whirlpool!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek,smooth,stylish slide in range.
on February 12, 2025
Posted by: kd14_6556
[This review was collected as part of a promotion.] This whirlpool electric slide in range has a very sleek and clean design,the stainless steel part is fingerprint resistant,it’s a slide in so it will be easy to match with your counter,or either you would like to install it in an island ,it gives a clean,sleek and smooth finish,it’s a timeless design,I have not tried any Whirlpool products in the past.
It has a glass top,it says it’s a new technology coating which you will only need water for cleaning up the cooking residue,I used wet sponge followed with a clean microfiber cloth to wipe dry,it’s easy for cleaning,but I guess if you cook everyday over a long period of time you will know if you will need to use any cleaning products for cleaning the glass top.
The panel is on front edge,it’s easy to operate,it can also connect to WiFi so you can operate or manage your oven on the app if you wish.The oven is a true convection oven with air fry function,it has a no preheat air fry function which is a huge plus,it comes with a air fry basket,it’s size is about holding up a bag of frozen fries.You can also use air fry reheat function to reheat your leftovers which is very convenient.The oven baking function is nice,it heat up fast,it bakes foods evenly,especially I am a baker and I make most of the food from scratch,so I can put these home appliances to test and giving my very honest opinion.The dough proofing function is nice the temp is at 100F max.
It has a warm drawer in the bottom most people use it for pot and pans,the drawer is on the shallow side,the only thing I think it needs little improvement would only be the drawer compartment,I think if has actual tracks for it that would be great and if the metal material for inside of drawer could be thicker it will make it fully match with the high quality of the rest of the stove.
All and all I love this range and oven,it’s easy to clean,simple sleek stylish built,and high quality.I recommend you to try this range if you are in the market for a slide in electric range.
I need a microwave and refrigerator from Whirlpool to match with this range,I have no tried their appliances,that would be great if I could have them,then my appliances would match up perfectly.
PS:I received this free product in return for my honest opinion.
It has a glass top,it says it’s a new technology coating which you will only need water for cleaning up the cooking residue,I used wet sponge followed with a clean microfiber cloth to wipe dry,it’s easy for cleaning,but I guess if you cook everyday over a long period of time you will know if you will need to use any cleaning products for cleaning the glass top.
The panel is on front edge,it’s easy to operate,it can also connect to WiFi so you can operate or manage your oven on the app if you wish.The oven is a true convection oven with air fry function,it has a no preheat air fry function which is a huge plus,it comes with a air fry basket,it’s size is about holding up a bag of frozen fries.You can also use air fry reheat function to reheat your leftovers which is very convenient.The oven baking function is nice,it heat up fast,it bakes foods evenly,especially I am a baker and I make most of the food from scratch,so I can put these home appliances to test and giving my very honest opinion.The dough proofing function is nice the temp is at 100F max.
It has a warm drawer in the bottom most people use it for pot and pans,the drawer is on the shallow side,the only thing I think it needs little improvement would only be the drawer compartment,I think if has actual tracks for it that would be great and if the metal material for inside of drawer could be thicker it will make it fully match with the high quality of the rest of the stove.
All and all I love this range and oven,it’s easy to clean,simple sleek stylish built,and high quality.I recommend you to try this range if you are in the market for a slide in electric range.
I need a microwave and refrigerator from Whirlpool to match with this range,I have no tried their appliances,that would be great if I could have them,then my appliances would match up perfectly.
PS:I received this free product in return for my honest opinion.
Written by a customer while visiting influenster.com