Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Slide-In Electric Range with Air Cooking Technology, No Preheat Air Fry and WipeClean Coating - Black Stainless Steel
Average customer rating
3.7
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
53
4 Stars
30
3 Stars
15
2 Stars
13
1 Star
19
53%of customers recommend this product.
(
31 out of
58)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Slide-In Electric Range with Air Cooking Technology, No Preheat Air Fry and WipeClean Coating - Black Stainless Steel
Customer Rating
2
Not impressed
on February 6, 2026
Posted by: Butch
from Washington State
[This review was collected as part of a promotion.] Unfortunately, the control panel failed less than two weeks after purchasing the oven. I understand that this can happen on occaision, but it is our experience. The technician who checked our stove was great, but we have have been without a working stove since Friday, January 30th. We also learned that extra care needs to be taken when cleaning the control panel. We had to purchase a product for cleaning computer screens as well as microfiber cloth. To be candid, I would prefer a stove with simple controls, no clock, no internet wifi and a contol panel that can't handle a vigorous cleaning with a damp cloth. We have a stove with numerous features that offers little benefit. All it needs to do is cook food. I don't need a "relationship" with an appliance!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 10, 2026
We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Electric Range. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914267.
We’re looking forward to hearing from you.
Marie Q
Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 914267.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 20, 2026
Posted by: BJTM
from Wisconsin
[This review was collected as part of a promotion.] This has been a great improvement over my worn out, old model. Thankfully this one was easy to learn to use and also efficient in baking and cooking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com