Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Air Cooking Technology and WipeClean Coating - Black Stainless Steel
Average customer rating
3.7
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
48
4 Stars
27
3 Stars
12
2 Stars
8
1 Star
16
56%of customers recommend this product.
(
25 out of
45)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Air Cooking Technology and WipeClean Coating - Black Stainless Steel
Customer Rating
1
Gotta go!
on December 3, 2025
Posted by: FromJerseyBaby!
from NJ
[This review was collected as part of a promotion.] I HATE IT!
I don't know how to work it, it has less storage than my previous oven and VERY difficult to clean the stove top.
Never know if the oven is on or working.
I don't know how to work it, it has less storage than my previous oven and VERY difficult to clean the stove top.
Never know if the oven is on or working.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 5, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 857354
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 857354
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mostly great
on December 8, 2025
Posted by: Sue H
from Maryland
[This review was collected as part of a promotion.] The main issue is there is not a comprehensive manual that I have found. Also, the clock keeps losing time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible
on December 10, 2025
Posted by: Mkmk
[This review was collected as part of a promotion.] Worst purchase I have ever made it won't even boil water and knobs are hard to read. Will never buy this brand again.
Response from whirlpool.comBy Branded Team, Consumer Care, December 10, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #870736
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #870736
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Beautiful stove; Won’t boil water 😟
on December 10, 2025
Posted by: Smartshop
from Neosho Missouri
[This review was collected as part of a promotion.] This stove is slow to cook on the stovetop. To boil water is almost impossible, the smart feature keeps turning the coils off and on which keeps it from coming to a roiling boil, produces poor quality food.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 12, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. If your glass cooktop burners are not glowing, follow these steps:
1. Check Manual & Power
Consult your Owner's Manual: Essential for model-specific control and safety features. Access it via the Manuals and Literature page.
Verify Power Supply: Ensure the 240V range is properly installed, securely plugged into a dedicated, grounded circuit. Insufficient power prevents heating/glowing.
Power Cycle: Reset the circuit breaker(s) or replace blown fuses. If the issue persists, call a qualified electrician.
2. Understand Normal Operation
Glass cooktop burners do not maintain a constant glow; this is a safety design.
Thermal Cycling: The element will cycle on and off (glow and dim) to regulate temperature and prevent damage to the glass surface.
Low Settings: On settings like "Keep Warm" or simmer, the element will not glow red but is still maintaining the proper low temperature.
Specialized Zones: Warming elements and dedicated Simmer/Warm Zones are designed for low, non-glowing heat.
Simmer Knob: If set explicitly to Simmer, the area is designed not to glow red.
3. Control Lock and Hard Reset
Control Lock Check: Ensure the Control Lock (child lock) feature is not activated. Refer to your manual for disabling procedures.
Appliance Hard Reset: If all else fails, a complete power cycle may clear an electronic glitch.
Turn off power at the circuit breaker(s).
Wait for one (1) full minute.
Turn the power back on.
Verify element function.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 870826
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Electric Range. If your glass cooktop burners are not glowing, follow these steps:
1. Check Manual & Power
Consult your Owner's Manual: Essential for model-specific control and safety features. Access it via the Manuals and Literature page.
Verify Power Supply: Ensure the 240V range is properly installed, securely plugged into a dedicated, grounded circuit. Insufficient power prevents heating/glowing.
Power Cycle: Reset the circuit breaker(s) or replace blown fuses. If the issue persists, call a qualified electrician.
2. Understand Normal Operation
Glass cooktop burners do not maintain a constant glow; this is a safety design.
Thermal Cycling: The element will cycle on and off (glow and dim) to regulate temperature and prevent damage to the glass surface.
Low Settings: On settings like "Keep Warm" or simmer, the element will not glow red but is still maintaining the proper low temperature.
Specialized Zones: Warming elements and dedicated Simmer/Warm Zones are designed for low, non-glowing heat.
Simmer Knob: If set explicitly to Simmer, the area is designed not to glow red.
3. Control Lock and Hard Reset
Control Lock Check: Ensure the Control Lock (child lock) feature is not activated. Refer to your manual for disabling procedures.
Appliance Hard Reset: If all else fails, a complete power cycle may clear an electronic glitch.
Turn off power at the circuit breaker(s).
Wait for one (1) full minute.
Turn the power back on.
Verify element function.
If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 870826
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nothing but the best
on December 10, 2025
Posted by: pm2017
from Merrillville, IN
[This review was collected as part of a promotion.] This range I had selected was from a reputable company that I had known for years. I prepared my wishlist of features I wanted in my range before I searched. Whirlpool not only included those, but had more than expected. I am very pleased with the quality and brand I have found. Excellent!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and function.
on December 14, 2025
Posted by: Robert64
from Webb City, mo
[This review was collected as part of a promotion.] Very recent purchase. Still evaluating the product. So far has been a very nice appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love that the control panel is on top,very good vi
on December 16, 2025
Posted by: Geo48
from Hueytown, Alabama
[This review was collected as part of a promotion.] install this oven about 3 weeks ago and very pleased with this simple operation ease of operation and cooking has been very very good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com