Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Smart Slide-In Electric Range with Air Cooking Technology, No Preheat Air Fry and WipeClean Coating - Black Stainless Steel
Average customer rating
3.7
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
53
4 Stars
30
3 Stars
15
2 Stars
13
1 Star
19
53%of customers recommend this product.
(
31 out of
58)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Smart Slide-In Electric Range with Air Cooking Technology, No Preheat Air Fry and WipeClean Coating - Black Stainless Steel
Customer Rating
1
Currently afraid of my new range.
on September 2, 2025
Posted by: Scary Range
[This review was collected as part of a promotion.] Our range is slightly over a month old. The other night one of the stove knobs sparked, smoked and made a very loud bang as I turned it on. It scared me to death. Upon further inspection, we detected a scorch mark further up the knob panel, on both the panel and the oven door. The warranty department has been very nice and helped set up a service appointment, but quite frankly, I am now afraid of my brand new range. It is sitting unplugged and pulled out from the wall awaiting our service appointment.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 790334
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible stove!
on September 8, 2025
Posted by: maria517
[This review was collected as part of a promotion.] It is two months old and the touch pad went out! I cannot get a replacement part for two weeks. The top burners work, but the oven doesn't . Now the light is on saying the cooktop is on when it is not. I am not happy with this purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 793733.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Wouldn’t know it never worked
on October 4, 2025
Posted by: Cmlb
from Missouri
[This review was collected as part of a promotion.] Worst experience I’ve ever had purchasing an appliance!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428AoBOA or Direct Message on Instagram at http://spr.ly/6429AoBO7, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 816586.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1
Lemon
on October 9, 2025
Posted by: Mars87
The stove is less than a year old. Several months ago, a back burner sparked and smoke came out. A repairman replaced a switch, and all was well for a few months. Then a front burner would not boil water. Kept it on at high for an hour without even a simmer. Repairman came again, and it worked for several weeks .Then the two front burners, including the one that had just been repaired would not boil water. Since I bought the range, I have had 4 burner problems. I can only guess that this particular range is a lemon.
Response from whirlpool.comBy Branded Team, Consumer Care, October 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428At5pQ or Direct Message on Instagram at http://spr.ly/6429At5pv, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case #819592.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
2
Never Again
on October 15, 2025
Posted by: glider1
[This review was collected as part of a promotion.] This stove is not intuitive. It is poorly designed. It looked good but the first thang is pieces started falling off Literally. The top operation area around the edges just flaked off with gentle wiping. So far Whirlpool has been unresponsive and It has taken over 30 days just to get someone scheduled to come look at its Also the oven gasket is loos and I have barely used the oven. I would not buy it again and would be very careful about anything at whirlpool.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 822269.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Uncertain
on October 20, 2025
Posted by: Couchsimmons
[This review was collected as part of a promotion.] The oven seems energy wasteful to me. It generates so much heat when I use it, and continues to throw off heat after baking. I fear it is not well insulated. The rapid pre-heat feature is not rapid; it’s no better than my 20 year old discarded stove. I can’t find information to distinguish the functions bake from air bake.
Written by a customer while visiting whirlpool.com
Customer Rating
1
terrible
on October 23, 2025
Posted by: boiling point
Worst purchase ever - cannot get water to a full rolling boil even after 30 minutes.
Tried different pots with and without lids made no difference.
Tried different pots with and without lids made no difference.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826521
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826521
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Stove does not allow hard boil
on October 24, 2025
Posted by: LauraC.
from Lorena, TX
[This review was collected as part of a promotion.] I bought this range back in February but didn’t move in to our house until August. The oven works fine, but the stovetop’s design is very frustrating. The burners turn off and on “to protect the glass top” while you’re cooking. It only gets to a simmer or very low boil, but it never comes to a hard boil. I had 3 burners on high for an hour, and they never came to a full boil and the “boil” would lessen even more when the burners would toggle off. I like making things like jams and jellies, and you need a full rolling boil for several minutes, which I can’t do with this stove. So I’m going to have to buy separate single camping-type burners to set by my new stove if I want to boil something. I would not recommend this stove to anyone.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 28, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #827010.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #827010.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com