Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Air Cooking Technology and WipeClean Coating - Black Stainless Steel
Average customer rating
3.7 out of 5
3.7
(91 Reviews)
Open Ratings Snapshot
Rating breakdown 91 reviews
5 Stars
40
4 Stars
21
3 Stars
10
2 Stars
7
1 Star
13
50%of customers recommend this product. 
(
15 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Slide-In Electric True Convection Range with Air Cooking Technology and WipeClean Coating - Black Stainless Steel
Customer Rating
4 out of 5
4
Still Learning
on August 26, 2025
Posted by: Swan96
[This review was collected as part of a promotion.] Still learning how to operate it. Would be really nice to receive a Operators’ Manual instead of having to go online. Not sure about the Water Only coating. Have several spots from day one that will not disappear.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
oven is ok
on August 28, 2025
Posted by: not pleased
[This review was collected as part of a promotion.] the stove top doesn't boil water unless the pot is covered,
Response from whirlpool.comBy Branded Team, Consumer Care, August 29, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 787326
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Disappointed -- Would Not Buy Again
on August 29, 2025
Posted by: JAWG
[This review was collected as part of a promotion.] I have been cooking on this stove for two weeks and have two major complaints. The burners absolutely do not get as hot as the 13-year-old Samsung I replaced. I make tea everyday. On the new Whirlpool, it takes 13 minutes to bring the same amount of water in the same pan to a boiling point as compared to the old Samsung that took 7 minutes. Also the "wipe clean" cooktop (that cost more) is a joke. The cleaning instructions say to use water only and highly discourages any kind of detergent use. Water alone absolutely does not clean the stovetop. I'm very disappointed in this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 29, 2025
Hello,
Thank you for your review. We regret to hear that your Electric Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 787705
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Currently afraid of my new range.
on September 2, 2025
Posted by: Scary Range
[This review was collected as part of a promotion.] Our range is slightly over a month old. The other night one of the stove knobs sparked, smoked and made a very loud bang as I turned it on. It scared me to death. Upon further inspection, we detected a scorch mark further up the knob panel, on both the panel and the oven door. The warranty department has been very nice and helped set up a service appointment, but quite frankly, I am now afraid of my brand new range. It is sitting unplugged and pulled out from the wall awaiting our service appointment.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 3, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 790334
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Horrible stove!
on September 8, 2025
Posted by: maria517
[This review was collected as part of a promotion.] It is two months old and the touch pad went out! I cannot get a replacement part for two weeks. The top burners work, but the oven doesn't . Now the light is on saying the cooktop is on when it is not. I am not happy with this purchase.
Response from whirlpool.comBy Branded Team, Consumer Care, September 8, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 793733.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Wouldn’t know it never worked
on October 4, 2025
Posted by: Cmlb
from Missouri
[This review was collected as part of a promotion.] Worst experience I’ve ever had purchasing an appliance!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428AoBOA or Direct Message on Instagram at http://spr.ly/6429AoBO7, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 816586.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Lemon
on October 9, 2025
Posted by: Mars87
The stove is less than a year old. Several months ago, a back burner sparked and smoke came out. A repairman replaced a switch, and all was well for a few months. Then a front burner would not boil water. Kept it on at high for an hour without even a simmer. Repairman came again, and it worked for several weeks .Then the two front burners, including the one that had just been repaired would not boil water. Since I bought the range, I have had 4 burner problems. I can only guess that this particular range is a lemon.
Response from whirlpool.comBy Branded Team, Consumer Care, October 10, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428At5pQ or Direct Message on Instagram at http://spr.ly/6429At5pv, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case #819592.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Never Again
on October 15, 2025
Posted by: glider1
[This review was collected as part of a promotion.] This stove is not intuitive. It is poorly designed. It looked good but the first thang is pieces started falling off Literally. The top operation area around the edges just flaked off with gentle wiping. So far Whirlpool has been unresponsive and It has taken over 30 days just to get someone scheduled to come look at its Also the oven gasket is loos and I have barely used the oven. I would not buy it again and would be very careful about anything at whirlpool.
Response from whirlpool.comBy Branded Team, Consumer Care, October 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 822269.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
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