Customer reviews from tracfone.com
Tracfone - HMD VIBE 64GB Prepaid - Black
Average customer rating
3.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
1
3 Stars
4
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Tracfone - HMD VIBE 64GB Prepaid - Black
Posted by: Vittorio
Verified Purchase:Yes
Much more space that allows you to keep more of what you like.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: taterchipz
Verified Purchase:Yes
There are quick getting started instructions but nothing about how to actually use the phone.For instance, what features it offers and how to get to them. We've always used a flip phone but texting is slow and laborious. This seems like a nice phone. Just wish we knew how to use it.
I would recommend this to a friend!
Response from tracfone.comBy Tracfone Wireless, August 25, 2025
Hi. This is Joyce from Tracfone Wireless. I'm sorry that the guide was so unhelpful. We want to make sure you can use all the cool features this phone has to offer, not just the basics. Let's explore it together. For further assistance you can send us a DM on our social media platforms.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Very difficult to fix even when following agents directIons. Not meant for Seniors living in Assisted LivIng (especially a watched-locked one).
Response from tracfone.comBy Tracfone Wireless, December 31, 2025
Hello! This is Joyce from Tracfone Wireless. We truly value your honest feedback and want to ensure you have the best experience possible. If you're encountering any issues with your device or service, please send us a direct message on any of our social media channels, so we can look into this for you. We’re here to help! Have a wonderful day.
Written by a customer while visiting tracfone.com