It's not a bad phone but it's slowly start and sometimes it's slow to get to my sights and use my phone
Response from tracfone.comBy Tracfone Wireless, January 22, 2025
Hi. This is Jhyzel from Tarcfone Wireless. Thank you for doing business with us. We appreciate you for bringing this up to our attention. We are sorry to know that you encountered some issues with the phone. Some reasons why your phone is slow is that you don't have enough storage space on the device, or to many open apps or programs. To fix this, you need to update your phone to the latest version of it, or restart your phone. We would like to help you with this so that you will be satisfied with your purchase. Please send us a DM on our Social Media Platforms to further assist you. Have a great day!
All data, apps, even photos transferred to new phone w/o problems. Veey easy to get our tracfone service up & running. Lots of quality for the price. Very pleased.
This is the worst phone I ever bought it jumps from one thing to the next you'll be on an app and it will go back to home screen and not letting me answer phone calls when people call and texting pad takes forever to show up I wish I never bought it I can't afford to buy another one yet
No, I would not recommend this to a friend.
Response from tracfone.comBy customer service., February 25, 2025
Hi. Thanks for the rating. We really appreciate it. Would you mind telling us, how's your overall experience with our phone services been? We are always grateful for your continued loyalty and business. If there's anything we can do to make your experience better, I'd like to hear from you! Do you have any issues with your phone or service? If so, please send us a Dm at any of our social media platforms. We're happy to help. ^Eleazar
This phone is longer & heavier than my LG & not as easy to change apps. I had a heck of a time eliminating the Google assistant to get the keyboard, instead. It doesn't have the numbers at the top of the letters keyboard, as the LG does so you have to click & open to another part of the keyboard.
Response from tracfone.comBy Customer Service, March 20, 2025
Hi. Thanks for the rating. We really appreciate it. Would you mind telling us, how's your overall experience with our phone services been? We are always grateful for your continued loyalty and business. Do you have any issues with your phone or service? If so, please chat with us at any of our Social Media Platforms. We will be glad to assist!
I love this phone, especially for the price. It is good quality, and I especially wanted it because it promises to be easy to repair if anything happens to it.