Customer reviews from tracfone.com
Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Average customer rating
4.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
42
4 Stars
14
3 Stars
10
2 Stars
4
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Posted by: I Hate Swish
Verified Purchase:Yes
It's fine. Just like my 4 year old Moto g6 except faster and with lots more memory and a later version of Android. What I hate, however, is the dedicated use of one of my home pages for the stupid and useless Tracfone Swish.
Written by a customer while visiting tracfone.com
Posted by: Muenchkin
Verified Purchase:Yes
Very good upgrade from my old Motorola phone. It does cut off the close caption on videos in landscape mode. I'm not sure how to phrase the question in a Google search. The file transfer went smooth and I was up and running within an hour.
Written by a customer while visiting tracfone.com
Posted by: Lucy 2
Verified Purchase:Yes
I found it hard to navigate. Turning it off is even a challenge!
Response from tracfone.comBy TracFone Wireless, January 7, 2024
Hi. This is Joel from TracFone Wireless. Your feedback really meant a lot to us. As your service provider, this is not how we want you to feel and experience. Allow us to help you and sort things out. To learn more about your device, you can text the word TUTORIALS to 611611.
For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Ernest Michael
Verified Purchase:Yes
I am happy with the purchase of the Moto 5G Plus smartphone as it fills my needs. The 128 gb hard drive provides plenty of storage for the apps I downloaded. It was easy to carry over my phone# and minutes texts from my old Tracfone. It was also easy to transfer my photos and contacts from my old Tracfone. All in all the Moto was easy to setup and is a good phone for me.
Written by a customer while visiting tracfone.com
Posted by: inrjoy
Verified Purchase:Yes
This phone is better for me as it has 128 gigs and many good features. I don't like the fact you have to push the up vol button as the same time as the power button to restart the phone. There are some apps on this Moto power G5 that I downloaded that bring up annoying ads that did not on my old Moto G7 that made the app useless.. so had to uninstall them. The Battery is more a 1.5 days charge than a 2 day charge like my old one.
Over all though, I am please with the way it works and is so much faster than my old one. I would recommend it as the benefits outweigh the inconveniences.
Over all though, I am please with the way it works and is so much faster than my old one. I would recommend it as the benefits outweigh the inconveniences.
Written by a customer while visiting tracfone.com
Posted by: HighwayTed
Verified Purchase:Yes
Seems like a nice phone. Wanted to stay with LG since I was accustomed to their features but LG quit the smartphone business. Finally now have 128 G memory.and it seems like a good camera. Didn't need 50 meg photos but I guess that will be nice. Just had to look up how to turn phone off (it's the "on" & "volume up" buttons together)! Has a strong battery & nice balanced feel to it.
Written by a customer while visiting tracfone.com
Posted by: Shelly M
Verified Purchase:Yes
I've had this phone for 2 weeks. Phones calls sound clear and I can send and receive messages. Taking pictures is easy to use and the pictures in the phone looks nice. So far no problems.
Written by a customer while visiting tracfone.com
Posted by: Willard Ronald
Verified Purchase:Yes
I like my new 2923 Motorola 5G Power a lot. I was furious with TracFone. I was left without service for over 48 hours, over weekend.
Written by a customer while visiting tracfone.com