Customer reviews from tracfone.com
Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Average customer rating
4.3 out of 5
4.3
(72 Reviews)
Open Ratings Snapshot
Rating breakdown 72 reviews
5 Stars
42
4 Stars
14
3 Stars
10
2 Stars
4
1 Star
2
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Customer Rating
3 out of 5
3
4 gb ram only, NOT 6gb ram as advertised.
on July 4, 2023
Posted by: Disappointed TracFone uer
Verified Purchase:Yes
Tracfone Moto g power 5g 2023 : 4 gb ram only, NOT 6gb ram as advertised.
Response from tracfone.comBy TracFone WirelessJuly 4, 2023
Hello. This is Lea from TracFone Wireless. Apology for the issues you may have with the phone. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Everything I need.
on July 6, 2023
Posted by: a company phone
Verified Purchase:Yes
Does everything I need it to do for a basic smartphone
Written by a customer while visiting tracfone.com
Customer Rating
3 out of 5
3
Rom cut in half from unlocked version.
on July 7, 2023
Posted by: JamC
Verified Purchase:Yes
Wish it had the 256gb of rom. Not happy only get half.
Response from tracfone.comBy TracFone WirelessJuly 7, 2023
Hi. This is Jomarey from TracFone Wireless. We do apologize for the issues you have encountered with the phone. To further assist you, please chat with us at hhttps://www.tracfone.com/support/contact-us so we can help you fix the issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Customer Rating
3 out of 5
3
Motog 5G
on July 10, 2023
Posted by: Alicia G
Verified Purchase:Yes
It is a great phone for the value. It does everything I need it to do
Response from tracfone.comBy TracFone WirelessJuly 10, 2023
Hi. This is Ramel from TracFone Wireless. Thank you for your feedback and rating about our product. Should you need assistance, please let us know.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
good for me phone
on July 11, 2023
Posted by: tf user
Verified Purchase:Yes
i like that the phone is loud when on speakerphone. i wish my samsung and nokia and tcl phones were loud on speakerphone.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
So far so good
on July 26, 2023
Posted by: Scotts99
Verified Purchase:Yes
Fast, good battery, nice screen sharpness. Good for the price!
Written by a customer while visiting tracfone.com
Customer Rating
1 out of 5
1
No no to moto
on August 14, 2023
Posted by: Miles Currier
Verified Purchase:Yes
It sucked. I sent it back for a refund. Worst phone I have ever had. Got hot. Would not hold a charge.
Response from tracfone.comBy TracFone WirelessAugust 14, 2023
Hello. This is Lea from TracFone Wireless. Apology for the issues you may have with the phone. If you need assistance, please chat with us via this link https://www.tracfone.com/support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Very Functional
on August 14, 2023
Posted by: Tripod53
Verified Purchase:Yes
This is a very functional phone, allowing me to do everything I need to do.
Written by a customer while visiting tracfone.com
Showing 1-8 of 72 results 
1 2 3 4 5 ... 9 >>