Customer reviews from tracfone.com
Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Average customer rating
4.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
42
4 Stars
14
3 Stars
10
2 Stars
4
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Posted by: JRIC79
Verified Purchase:Yes
A very good phone. A significant improvement over my samsung A02s. That I have been using for the last two years, The biggest thing that caught my attention about the phone. Is that it's got Bluetooth 5.3, The processor appears to be fast. The screen looks nice. I like the 120 refresh rate. The fingerprint sensor works good. The battery life is good. after you make some changes in the settings, 1 keep most apps from waking the phone 2 have it where the phone doesn't wake when it's moved The only negative I have with the phone. It takes a long time to charge with the charger you get, I would recommend getting at least a 10w charger
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I find it ironic the Android OS that was developed by Google is incompatible with the Chrome browser. The phone is maybe two months old and Chrome stopped working. I am OK my last Motorola phone forgot how to make voice calls when it was about two years old, but no browser that pushed me to Duck Duck Go is another matter. Voice and text are OK, Battery OK/
Response from tracfone.comBy TracFone Wireless, December 6, 2023
Hi. This is Redje from TracFone Wireless. As far as we are concerned, this is something we do not want to happen. Let us take a closer look into what is going on.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Helen A
Verified Purchase:Yes
Overall, I am happy with the phone. But I don't like having to press two buttons to turn it off. That's a real problem for me and if I had known it was like that, I would have chosen a different model. Actually, once you put a case on the phone, the power button is difficult to get at. Other than that, it will do.
Response from tracfone.comBy TracFone, December 6, 2023
Hi. This is Ramel from TracFone Wireless. Thank you for your feedback. Should you need assistance with your device, please chat with us at https://www.tracfone.com/support/contact-us. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Katc15548
Verified Purchase:Yes
I really like the phone but I am still learning how to use it.
Written by a customer while visiting tracfone.com
Posted by: Hailo 71
Verified Purchase:Yes
Needed new phone to keep up with the changes in the Internet this phone has alot to offer. I'm still learning how to use it. I have always bought LG phones and was very use to them and very easy to use. But they no longer make phone's so I decided to get a very good brand of phone if I was going to have to pay for it. And Motorola has been around for a long time. And this phone is something else it has 128gb of storage and with SD card up to 1Tb of storage. It has all the Bell's and whistles and I love the 50mp camera. And the price wasn't to bad for everything that is on this phone and it's 5g. With android 13 installed. With that being said you can't go wrong with this phone and I'm glad I bought it very satisfied with the purchase.
Written by a customer while visiting tracfone.com
Posted by: Earthly Tokens
Verified Purchase:Yes
Bought this for a gift to replace their old android and they love the larger size and updated features
Written by a customer while visiting tracfone.com
Posted by: dellbrinks
Verified Purchase:Yes
This phone was delayed in shipping but once it arrived it was easy to set-up and activate.
Written by a customer while visiting tracfone.com
Posted by: Stiv Cobra
Verified Purchase:Yes
This phone can do all the things an expensive phone can at a fraction of the cost. Great camera and big screen .
Written by a customer while visiting tracfone.com