Customer reviews from tracfone.com
Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Average customer rating
4.3
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
42
4 Stars
14
3 Stars
10
2 Stars
4
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Posted by: Aggieville
Verified Purchase:Yes
It's not bad. Price was right. I'm already having issues with the ram only being 4 gigs. 6 would have been much more useful. When I switch between apps, the other app will restart. That kinda sucks. I haven't pushed the phone too hard. I'm afraid to, lol
Response from tracfone.comBy TracFone Wireless, September 4, 2023
Hi. This is Jomarey from TracFone Wireless. Please accept our apologies for the inconvenience you encountered with the phone. To sort this out, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Kazuyo
Verified Purchase:Yes
I am happy with my new Moto G. The only trouble I had was turning off the phone. I couldn't press both the power and up volume button at the same time. I changed "settings" so I could "power down" by just pressing one button- the power button.
Response from tracfone.comBy TracFone Wireless, September 2, 2023
Hi. This is Franz from TracFone Wireless. Thank you for your purchase. However, you don't need to press the volume up key and the power button to turn off the phone. You can simply press and hold the power button on the side of the device then choose power off. Thanks.
Written by a customer while visiting tracfone.com
Posted by: long time TF customer
Verified Purchase:Yes
It has been a great phone so far. Only had it about 2 weeks and learning the little differences between it and my last Motorola.
Written by a customer while visiting tracfone.com
Posted by: Pat in Fishers
Verified Purchase:Yes
Having been a TP customer for over a decade, I have used multiple phones. Motorola provides the most bang for the buck. Nice displays and loads of power and storage. I needed to renew my plan and switched to the 5G version of the 2023 power model. Beautiful display, loads of storage and no issues at all. I'm with TP for the next year and will be able to better review it then
For right now, it's been flawless.
For right now, it's been flawless.
Written by a customer while visiting tracfone.com
Posted by: moto customer
Verified Purchase:Yes
nice clear screen, big battery and fast charging and 5 g speed
Written by a customer while visiting tracfone.com
Posted by: Chris 76
Verified Purchase:Yes
I am super happy with this phone. I've been through two other brands and this one is intuitive for me, I am now a Motorola man,
Written by a customer while visiting tracfone.com
Posted by: Jongie
Verified Purchase:Yes
This is a fast phone! I was content with my 3 year old Motorola Play until I tried the G Power.
Response from tracfone.comBy TracFone Wireless, September 17, 2023
Hello. This is Redje from TracFone Wireless. We read your post, and we value your patronage. You may try to update the software version of your other device to make it 5G if it is only available. 5G network on Motorola smartphones enhances the network speed thereby offering super-fast downloads & high-quality streaming on the go.
Written by a customer while visiting tracfone.com
Posted by: Banjo Dave
Verified Purchase:Yes
Little bit bigger than what I'm used to, but well worth it! Great price and and fun to use!
Response from tracfone.comBy TracFone Wireless, September 27, 2023
Hello. This is Redje from TracFone Wireless. We read your post, and we value your patronage. The phone measures 6.42 by 2.94 by 0.33 inches (HWD) and weighs 6.53 ounces, but this device has lots of features to offer.
Written by a customer while visiting tracfone.com