Customer reviews from tracfone.com
Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Average customer rating
4.2
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
47
4 Stars
16
3 Stars
14
2 Stars
6
1 Star
2
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for Tracfone - Motorola moto G Power 5G 128GB Prepaid - Black
Posted by: Dash Riprock
Verified Purchase:Yes
Everything with this phone is Great except for one thing. The sound, camera, operation, All Great! But the one most important feature, HORRIBLE BATTERY LIFE! It drains even when pausing apps, turning off mobile, even getting rid of junk apps. I can't find what else to do. Disappointed!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
good phone at a good price . but to many preinstalled games and apps . and some android features are hard to find . my 2nd Motorola phone and both have these issues .
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Unable to connect. This phone functions fine when hooked into wifi, but it can not connect to the cellular network even in areas which the website says have service. Have tried everything with no result. As a result I can only use it at home.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Ronin
Verified Purchase:Yes
This phone was not labeled as a lite phone and had no obvious information about how it has very limited memory. The initial system updates wouldn't even install correctly because there wasn't enough memory. I uninstalled a few apps to make space and after 2 days of trying it finally updated. Idk if future updates will fit. This info needed to be a blatant description as part of the title. Some people can't see fine print, even if they tried to read it. This phone won't be useful for very long with such little memory. The higher priced version of this phone has more memory and I would have bought that one if I could have seen that difference beforehand!! For what little it does, after uninstalling so many apps, it's good, but I will ultimately have to buy the other one, which means this one is a waste of money.
No, I would not recommend this to a friend.
Response from tracfone.comBy CX, August 16, 2025
Thanks for the rating. We truly appreciate it. However, if you are having issues with your phone or service, please contact us through any of our Social Media Platforms to further assist you.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
It's been a great upgrade. The camera takes amazing pictures, it's pretty easy to use It was a little bit of an issue getting my phone activated. I tried several times online, but could never get it to work. A 5 minute phone call, which only required all of the information I was filling in the forms online, and the phone is working. Great purchase!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com