This phone has lots of memory and storage, but I’m not happy with the phone ring volume and it also is extremely slow recharging.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, May 2, 2025
Hi! This is Augusto from Tracfone Wireless. Thank you for your rating. We're very sorry if your Moto G Power 5G 2023 5G doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.
it's between 3 and 4 I guess. Battery life is better than my previous 6 year old phone. I had to reset my password for an online app and it was extremely difficult to get the two passwords to match bcuz of errors. the letter/number icons are sooo small it's hard to not make a mistake. didn't have that problem with my cheap Samsung. I also when I get a new text, I don't see an indication on the home screen msg icon that I have a new icon.
Response from tracfone.comBy TracFone Wireless, May 22, 2025
Hi. This is Arianne from TracFone Wireless. I'm sorry to hear that while your new Moto G Power 2023's battery life is an improvement, you're running into some usability issues. Your experience with password resets and the small text/number icons has been a real hassle, and it's definitely important to know when you have a new text message. These things are causing frustration, especially when you didn't have these problems with your previous Samsung phone. The issues with the small icons and the text notification might be something we can adjust in the phone's display settings or notification settings. We can also try some troubleshooting steps that might help with those password errors, as sometimes those are related to the phone's keyboard or display settings. Please send us a private message on Facebook, Twitter or Instagram. Thank you for being a valued customer!
I like the size of the phone but there is waaay too much spam and ads. Weird settings that I can't figure out plus apps that I don't like.
I would recommend this to a friend!
Response from tracfone.comBy Tracfone Wireless, June 15, 2025
Totally get it! It's awesome you like your phone's size, but it sounds like you're swamped with spam and ads, plus confusing settings and apps you don't want. That's super frustrating! To help you out, could you please send us your phone details on our social media platforms? Knowing that will let me give you specific tips to clear out the junk, make settings easier, and deal with those unwanted apps.
It's almost hard to believe this phone can do everything I need on a budget price. I hooked it up to my school G-mail account and it seamlessly synced my emails and activities folder/drive automatically. It's a full blown smart phone that looks great!