Customer reviews from tracfone.com
Tracfone - BLU View 5 Pro 64GB Prepaid - Gray
Average customer rating
3.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
38
4 Stars
18
3 Stars
13
2 Stars
8
1 Star
14
68%of customers recommend this product.
(
40 out of
59)
Customer Reviews for Tracfone - BLU View 5 Pro 64GB Prepaid - Gray
Posted by: Vicente
Verified Purchase:Yes
Phone works well and easy to use, text alerts work great.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
3
Phone says corrupt and have to keep rebooting.
on November 22, 2025
Posted by: Girl
Verified Purchase:Yes
I bought this for my 96 year old mother so she can text easier. It is forever saying this phone is corrupt which upsets her.
Response from tracfone.comBy Tracfone Wireless`, November 23, 2025
Hi, Girl. This is Revelyn from Tracfone Wireless. Thank you for purchasing this device for your mother and for letting us know about the trouble you're facing. We are very sorry to hear that the phone is displaying an upsetting "corrupt" or "system error" message, especially since the phone was intended to make things easier for your 96-year-old mother. With this, we encourage you to DM us on our social media platforms in order for us to help you further.
Written by a customer while visiting tracfone.com
Posted by: Philippe Laperle
Verified Purchase:Yes
All the advertising is annoying. The buttons have to be pressed two and three times before they work.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, November 15, 2025
Hi. Thanks for the rating. We really appreciate it. I'm sorry to hear you are not having the best experience with your device. If there's anything we can do to make your experience better, I'd like to hear from you! Do you have any issues with your phone or service? If so, please send us a DM at any of our social media platforms. It will be a pleasure to assist you.
Written by a customer while visiting tracfone.com
Posted by: Barbara Harris
Verified Purchase:Yes
This is the worst phone I've ever owned. It freezes up constantly and cuts off on me all the time including whole I'm talking to people on the phone. Now I need to buy another phone. You sold me a lemon!
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, November 15, 2025
Thank you for your rating. We sincerely apologize that your BLU View 5 PRO phone is causing you so much trouble and frustration. We understand this disappointing experience requires immediate attention. To investigate this issue and explore options for a resolution, please contact us directly through any of our social media platforms. We look forward to assisting you there!
Written by a customer while visiting tracfone.com
Posted by: AaronD
Verified Purchase:Yes
This phone has plenty of space, a great battery life, and a decent camera. Great value for the money. I don't know why people would spend hundreds, if not thousands of dollars of a phone when they could buy this.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
it is a great phone and works perfectly
when i need a another phone
i will buy it again
when i need a another phone
i will buy it again
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5
Works fine and meets my needs! Great price too!
on September 25, 2025
Posted by: Deniseksjfskjddjh
Verified Purchase:Yes
I don't use the phone for games and things, only lite using and its fine for me.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: bome11
Verified Purchase:Yes
It's doing well. I'm still getting used to it. My biggest gripe is the shutdown process with the two buttons on the same side of the phone that you have to press simultaneously. I end up taking screenshots or lowering the volume.
Written by a customer while visiting tracfone.com