Hello there valued customer Tim 2! This is Redje from TracFone Wireless. Please know that we really appreciate your rating, and we thank you for doing business with us. And please be informed that yes, there are many things to set up on a new phone, and it's necessary to do so to ensure your data is backed up, and your phone is activated:
A. Back up your data
Backing up your data allows you to transfer your contacts, calendars, text messages, call history, wallpaper, apps, and other system settings to your new phone.
B. Sync your security
Use a password manager to save your information, and make sure to double-check your two-factor authentications if you're switching phone numbers.
C. Sign up for wireless service
You'll need to sign up for a wireless service that supports your new phone's features.
D. Activate your phone
You'll need to activate your new phone before you can use it.
Depending on how you use your phone and the condition of your current phone, you might want to get a new phone every 2–4 years.

To further assist you, please contact us via this chat link https://www.totalwireless.com/techsupport or by calling 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611.