Customer reviews from tracfone.com
Tracfone - BLU View 5 Pro 64GB Prepaid - Gray
Average customer rating
3.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
38
4 Stars
18
3 Stars
13
2 Stars
8
1 Star
14
68%of customers recommend this product.
(
40 out of
59)
Customer Reviews for Tracfone - BLU View 5 Pro 64GB Prepaid - Gray
Posted by: Shabda
Verified Purchase:Yes
I am enjoying the phone and my purchase with 100% satisfaction. Everything works easily and isn't too complicated to figure out, which can at times be a problem with some phones. I'd not heard of Blu phones before but this phone clearly demonstrates the professionalism inherent in your company. As I said before, I am 100% satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Cosmo S
Verified Purchase:Yes
Phone is way too big, can’t customize ring tone for text messages from certain callers, can’t bulk delete text messages (have to open each message to delete each one, can’t delete selected phone calls from log (you can only clear the entire call history), can’t access my existing gmail account (it wants the to create a new account). Yuck!
No, I would not recommend this to a friend.
Response from tracfone.comBy customer service, March 10, 2026
Hi there! Thanks for the rating. We really appreciate you being so honest with us about the functionality of your device, knowing your opinion is what help us to improve as a company, so we can provide you with better experiences. If there's anything we can do to make your experience better. I'd like to hear from you! Please send a DM at any of or social media platform it will be a pleasure to assist you.
Written by a customer while visiting tracfone.com
Posted by: Me72
Verified Purchase:Yes
This is my second BLU phone, I was thinking about switching to a brand name, but I like the workings of this brand, so far. This one is longer than my other phone, but it's comfortable. So I guess all is good, now. Thank u.
Written by a customer while visiting tracfone.com
Posted by: Lorie Fish
Verified Purchase:Yes
Enjoying my new BLU View and Pro tracfone. Placing my order
With tracfone. was easy and all my previous info put into my new phone.highly recommend.
With tracfone. was easy and all my previous info put into my new phone.highly recommend.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: TWEETY21
Verified Purchase:Yes
I love my Trac Phone, I love playing the bird game. I was glad that I could continue playing the game on my new Trac phone.
Written by a customer while visiting tracfone.com
Posted by: My dude
Verified Purchase:Yes
I'm still getting used to the phone, overall it's working well, ordered a case and screen protector so it doesn't crack like the previous phone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anna71
Verified Purchase:Yes
Recently, I decided to upgrade from a flip phone to a smartphone. I am unhappy about how to turn the phone off. I have to press the power button and the volume button at the same time. As I start to press the off button, it goes away and I have to try many times before I can get the phone to turn off. Also, I have found some features no longer work. I use this phone to text some relatives and in case of an emergency. There is no way, I would stop using my landline.
Response from tracfone.comBy Customer Service, February 10, 2026
Hello! I am so happy to know that you took the time to reach out to us to share your review of the BLU View 5 PRO that you got from our company. It's really important for us to know how you feel regarding our services, and products since we know the importance of having a good service in which you can rely on. That's why I am so sorry to know that the device you got did not meet your expectations, communication is really important nowadays, and knowing that we are causing you troubles to stay connected is really no good. Please do not hesitate in reaching out to us through any of our Social Media Platforms. We will always do our best to help you with any issue or concern that you may come out with.
Written by a customer while visiting tracfone.com
Posted by: Ashleigh
Verified Purchase:Yes
Phone is constantly lagging and not wanting to turn on.
Response from tracfone.comBy Customer Service, February 5, 2026
Hi! Thank you for your rating. We're very sorry if your BLU View 5 PRO doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.
Written by a customer while visiting tracfone.com