This is my second BLU phone, I was thinking about switching to a brand name, but I like the workings of this brand, so far. This one is longer than my other phone, but it's comfortable. So I guess all is good, now. Thank u.
Phone is way too big, can’t customize ring tone for text messages from certain callers, can’t bulk delete text messages (have to open each message to delete each one, can’t delete selected phone calls from log (you can only clear the entire call history), can’t access my existing gmail account (it wants the to create a new account). Yuck!
No, I would not recommend this to a friend.
Response from tracfone.comBy customer service, March 10, 2026
Hi there! Thanks for the rating. We really appreciate you being so honest with us about the functionality of your device, knowing your opinion is what help us to improve as a company, so we can provide you with better experiences. If there's anything we can do to make your experience better. I'd like to hear from you! Please send a DM at any of or social media platform it will be a pleasure to assist you.
I am enjoying the phone and my purchase with 100% satisfaction. Everything works easily and isn't too complicated to figure out, which can at times be a problem with some phones. I'd not heard of Blu phones before but this phone clearly demonstrates the professionalism inherent in your company. As I said before, I am 100% satisfied with this purchase.
My new BLU View 5 Pro Cell Phone was just what I needed.The cost of the phone was definitely in my budget! I love the size of the phone. It's just right!!! I Love It!!! It also has great features as well.
You’re not used to an android, don’t order one. Only using this for Venmo as I’m a treasurer for a small Group.
Response from tracfone.comBy Customer Service, April 15, 2026
Hi! Thank you for your rating. We're very sorry if your BLU View 5 PRO doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.