Customer reviews from tracfone.com
Tracfone - BLU View 5 Pro 64GB Prepaid - Gray
Average customer rating
3.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
38
4 Stars
18
3 Stars
13
2 Stars
8
1 Star
14
68%of customers recommend this product.
(
40 out of
59)
Customer Reviews for Tracfone - BLU View 5 Pro 64GB Prepaid - Gray
Posted by: Kenosis87
Verified Purchase:Yes
The phone is so slow that when typing it sometimes acts as if you held down your finger on the letter or sometimes like you didn't touch the letter at all. Constantly tries to video call while in a voice call. Do not get this phone!
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Sheeba
Verified Purchase:Yes
I'm sorry but the phone is junk Every since I've had it it's been nothing but problems. I thought I was purchasing a brand new phone, but I'm beginning to think its a refurbished phone, which is not reliable. I'm sorry I made the purchase; so I will be buying another one very soon, and sorry to say not from Tracfone.
Written by a customer while visiting tracfone.com
Posted by: TIM BL
Verified Purchase:Yes
LATENTCY IS 10 SECONDS AT LEAST. WASTE OF MONEY. ZERO STARS.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, April 26, 2026
Hello! I am so happy to know that you took the time to reach out to us to share your review of the BLU View 5 PRO that you got from our company. It's really important for us to know how you feel regarding our services, and products since we know the importance of having a good service in which you can rely on. That's why I am so sorry to know that the device you got did not meet your expectations, communication is really important nowadays, and knowing that we are causing you troubles to stay connected is really no good. Please do not hesitate in reaching out to us through any of our Social Media Platforms. We will always do our best to help you with any issue or concern that you may come out with.
Written by a customer while visiting tracfone.com
Posted by: sonofthasouth
Verified Purchase:Yes
The phone works great but sometimes it's a little slow about getting up to the task at hand
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Sandralee
Verified Purchase:Yes
You’re not used to an android, don’t order one. Only using this for Venmo as I’m a treasurer for a small Group.
Response from tracfone.comBy Customer Service, April 15, 2026
Hi! Thank you for your rating. We're very sorry if your BLU View 5 PRO doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Thank you for your service at the critical stage of his life
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I'm still trying to figure it out! It's so darn complicated.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Pam Francis
Verified Purchase:Yes
My new BLU View 5 Pro Cell Phone was just what I needed.The cost of the phone was definitely in my budget! I love the size of the phone. It's just right!!! I Love It!!! It also has great features as well.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com