It's a little larger than my old one, which is nice. It sets up almost the same as my old Blu phone. So far, it is meeting all of my needs and expectations, and getting it for free was a wonderful bonus!!
The phone is slow constantly freezing up and it’s always giving me stuff to read like daily briefing that I don’t want I could care less if I want it I will look at it myself or download the app. I don’t think it’s a very good phone.
No, I would not recommend this to a friend.
Response from tracfone.comBy Tracfone Wireless, August 7, 2025
Hi. This is Joyce from Tracfone Wireless. Thank you for your honest rating. How can we make this three-star better? If you have had a concern with your phone or service, kindly send us a DM on our social media channel. I'm looking forward to hearing from you. Have good one!
It's doing well. I'm still getting used to it. My biggest gripe is the shutdown process with the two buttons on the same side of the phone that you have to press simultaneously. I end up taking screenshots or lowering the volume.
This phone has plenty of space, a great battery life, and a decent camera. Great value for the money. I don't know why people would spend hundreds, if not thousands of dollars of a phone when they could buy this.
This is the worst phone I've ever owned. It freezes up constantly and cuts off on me all the time including whole I'm talking to people on the phone. Now I need to buy another phone. You sold me a lemon!
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, November 15, 2025
Thank you for your rating. We sincerely apologize that your BLU View 5 PRO phone is causing you so much trouble and frustration. We understand this disappointing experience requires immediate attention. To investigate this issue and explore options for a resolution, please contact us directly through any of our social media platforms. We look forward to assisting you there!