I am amazed with this phone. I had an older tracfone that had issues with all kinds of things. This one does it all easily. I thought we just had crappy 4G reception but this phone easily connects and data speeds are great. The camera is awesome. I can't say enough good things about it without even mentioning the price. The price is also amazing.
Easier to use than my other phone. Still learning how to use.
Response from tracfone.comBy TracFone Wireless, January 24, 2024
Hi. This is Redje from TracFone Wireless. We value your patronage. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611.
To further assist you, please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
I don't text, and still learning this new fangled phone I'm not a fan of Cell phones but learning slowly how to use it, all over again was so use to the old one and this is supposed be an upgrade! good grief Charlie Brown it is so different! and by the time I learn all the new stuff I'll have to buy a new phone again! UGH!
A Nice functional basic phone. I do not need bells and whistles. I just use my phone for talking, texting and I use a few apps that I have loaded on to the phone and it seems to work fine for that. I do have trouble sending a group text and have not discovered why yet but i only send two or three of those a month. One reason I purchased this phone is because it is easy to change the battery if need ever arises.