Customer reviews from tracfone.com
Tracfone - TCL ION V 32GB Prepaid - Black
Average customer rating
3.9
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
12
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
4
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Tracfone - TCL ION V 32GB Prepaid - Black
Posted by: Germaine Bassett
Verified Purchase:Yes
I am quite pleased with this phone. Very fast. More Bars than My other phone. Clear sound.
Written by a customer while visiting tracfone.com
Posted by: Robins
Verified Purchase:Yes
Don't like it. Compared to other phones I've had it is poorest of all.
Response from tracfone.comBy TracFone Wireless, November 15, 2023
Hi. This is Franz from TracFone Wireless. Please accept our deepest apology for this experience. We do not want our customers to encounter issues with the service we offer. We would like to take a closer look into what’s going on and ensure there is a resolution for you today. Please contact us via chat using this link https://www.tracfone.com/support/contact-us, or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Jhuf
Verified Purchase:Yes
A perfect size smartphone that delivers everything you want and nothing you don't need. Love this phone for what it can do at a phenomenal price.
Written by a customer while visiting tracfone.com
Posted by: Suzy King
Verified Purchase:Yes
I needed help activating my phone & it was so great
Written by a customer while visiting tracfone.com
Posted by: Pam44
Verified Purchase:Yes
For the amount of storage space, I am dissatisfied with the number of predetermined apps that are on this phone. There are continual popups which I do not want, and I find them very annoying. My old phone had a much better screen face that did not show the fingerprints like this phone does. I think the way in which photos are stored is not as easy to access as it was on my old phone. I guess you get what you pay for.
Response from tracfone.comBy TracFone Wireless, December 2, 2023
Hi, this is Joel from TracFone Wireless. We are very sorry to hear that. As your service provider, this is not how we want you to feel and experience. We know how important it is to have a working phone nowadays. Allow us to have another opportunity to make things right.
For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
For further assistance, please chat with us via this link https://www.tracfone.com/support/contact-us, or call us at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I love my new phone. Easy to type, great features and beautiful wallpaper screen.
Written by a customer while visiting tracfone.com
Posted by: milo2023
Verified Purchase:Yes
I NEEDED TO REPLACE 1 OF MY OLDER PHONES AND THIS PHONE IS AMAZING. CRYSTAL CLERAR RECEPTION AND PICTURE QUALITY IS SUPURB.
Written by a customer while visiting tracfone.com
Posted by: P Stewart
Verified Purchase:Yes
My son needed a new phone bur I had little money. This phone was affordable and I hoped for the best. As it turns out, it works great and he loves it. Couldn't be happier with my choice
Written by a customer while visiting tracfone.com