Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
273
4 Stars
118
3 Stars
32
2 Stars
17
1 Star
27
85%of customers recommend this product.
(
94 out of
111)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Floyd
Verified Purchase:Yes
What is up with the coverage lately? Not receiving texts or calls. I like my phone fine,
Response from tracfone.comBy TracFone Wireless, August 24, 2023
Hi. This is Franz from TracFone Wireless. Please accept our apologies with the service we offer. To sort this out, please contact us via chat using this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Medic
Verified Purchase:Yes
So far so good. I'm still learning some of the features.
Response from tracfone.comBy TracFone Wireless, September 1, 2023
Hello. This is Redje from TracFone Wireless. We read your post and we value your patronage. You can always use our self-service menu. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611.
Written by a customer while visiting tracfone.com
Posted by: Forillo
Verified Purchase:Yes
I still getting to know the features. I used the camera to take a photo of a hand written note. The letters were sharp. I noticed how fast things load. The only issue I've had was streaming recorded programs from Dish. I'm not sure if it's the cell phone or something else.
Response from tracfone.comBy TracFone Wireless, September 1, 2023
Hello. This is Redje from TracFone Wireless. We read your post and we value your patronage. You can always use our self-service menu. To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611.
Written by a customer while visiting tracfone.com
Posted by: Jack M
Verified Purchase:Yes
Good phone for this price. Plenty of power and storage.
Written by a customer while visiting tracfone.com
Posted by: Doodles
Verified Purchase:Yes
Intuitive application of android. Sharp image. Quick app response. Easy to use. Excellent cost.
Written by a customer while visiting tracfone.com
Customer Rating
5
A much needed new phone- Thank God for my Galaxy
on August 22, 2023
Posted by: Noah2833
Verified Purchase:Yes
I really love my new Samsung Galaxy phone. I couldn't believe how fast it operates compared to my older phone especially when using the apps or downloading. It holds a charge way longer than I imagined where I was having to recharge my other phone several times a day and I enjoy the features of the phone as well. Great sound and excellent picture perfect video. The Smartswitch app made transferring my data from my old phone to my new Galaxy phone very easy with the options of using my wifi or the cable that was supplied with the new phone. I first tried using wifi but couldn't make a good connection so I used the cable to connect with both phones and after a couple of minutes everything was transferred and working fine on my new phone. I am so glad I made the switch to my new Galaxy phone and look forward to a much faster and enjoyable experience as well as a much greater convenience.
Response from tracfone.comBy TracFone Wireless, September 1, 2023
Hello. This is Redje from TracFone Wireless. We read your post and we value your patronage. However, allow us to check on your old device so we can further investigate and provide the best possible resolution. To further assist you, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Bill7600
Verified Purchase:Yes
Bought new phone for my wife who is just an average user. She loves it and is very satisfied with it.
Written by a customer while visiting tracfone.com
Posted by: Midwesterner
Verified Purchase:Yes
Fast shipping.Easy to switch from my old phone and keep the same phone#. Sharp and clear screen.This phone replaces my Apple phone.
Written by a customer while visiting tracfone.com