Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
212
4 Stars
91
3 Stars
23
2 Stars
14
1 Star
24
72%of customers recommend this product.
(
21 out of
29)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: DDaughtry
Verified Purchase:Yes
I love it and I love the size of the phone! It's so easy to handle vs my old LG.
Written by a customer while visiting tracfone.com
Customer Rating
5
I would not buy any other phone but from TracFone
on June 18, 2023
Posted by: MysticSheWolf
Verified Purchase:Yes
I thought that I wouldnt like this ;phone because it was so much bigger than my old one but I love it happy that I bought it.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Transfering data was a nightmare it took three days to get the phone working properly. Yesterday it stopped receiving texts and was useless. Texts have started back working now. Too many things just take over Samsung trac phone and google all want control and do thing without permission
Response from tracfone.comBy TracFone Wireless, June 21, 2023
Hi, this is Joel from TracFone Wireless. We have read your post, and sincerely apologize for the inconvenience the issue has caused you. As one of our valued customers, we do not mean to make you feel this way. Allow us to have another opportunity to make things right for you. Please chat with us via this link https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Ramo
Verified Purchase:Yes
Samsung Galaxy A14 is a great upgrade for me at a very reasonable price.
Written by a customer while visiting tracfone.com
Posted by: Janie C
Verified Purchase:Yes
A great phone with great features and fast service by TracFone...Thank you! Isa. 40:8, Rom. 10:13
Written by a customer while visiting tracfone.com
Posted by: Russell D
Verified Purchase:Yes
Seems to be okay so far. Heavier than expected. Battery life good. Good value.
Written by a customer while visiting tracfone.com
Posted by: Patricia A
Verified Purchase:Yes
Difficult getting my old phone transferred, to this one, even when I called the help line , got the wizards still wouldn't work, took hours, two days of frustration.
Response from tracfone.comBy TracFone Wireless, June 30, 2023
Hi. This is Ramel from TracFone Wireless. We're really sorry if you're having some problems transferring the information to your new phone. However, we are determined to help you resolve this issue. To further assist you, kindly chat with us at https://www.tracfone.com/support/contact-us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Rbonda
Verified Purchase:Yes
Love this phone. So far it works great. Takes great picture.
Written by a customer while visiting tracfone.com