Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
325
4 Stars
138
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
146 out of
181)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: TravelinBug
Verified Purchase:Yes
I purchased this phone to replace my much older LG Phone. Using SmartSwtich with two attempts I was able to switch everything over failry easily. Nice solid phone. Manufactured in Jan 2023. Quick to turn on and eay to use. Doesn't charge any quicker with the lightning charger cord than the older phone with the typical A cord. I like it. Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Mrs Godwin
Verified Purchase:Yes
Good phone couldn’t get used to it gave it to my daughter.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Florida Man
Verified Purchase:Yes
Doesn't come with a charging block, only the cord for the block. It gets a little warm while using or charging. I can't delete some preloaded apps.
Written by a customer while visiting tracfone.com
Posted by: Janmcl
Verified Purchase:Yes
I ran out of storage space on my previous phone and since businesses are wanting you to download their apps, this gives me more room to do that. Also, the camera is producing clearer pictures than my previous phone
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: MaryDM
Verified Purchase:Yes
Still learning. Having a time with typing. Keyboard is sensitive and i tend to shake a litte. Love the camera. Worth what i paid definitely! I was disappointed that the charging cord was not set up for usb. Just phone to phone. I have to buy a special plug in to use it. I might not have bought it had i known before i got it.
Written by a customer while visiting tracfone.com
Posted by: Disappointed 88
Verified Purchase:Yes
This phone does not come with a charger block so be prepared to buy a new charger block if you don't have one that accepts USB-C cable. I was disappointed that I had to make a trip to the store before I could start using my new phone.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, May 12, 2025
Thanks for the rating. We truly appreciate it. However, if you are having issues with your phone or service, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. In addition, you may contact us via this chat link https://www.tracfone.com/support/contact-us. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Courtney Eddie
Verified Purchase:Yes
Great phone - works really well and I just replaced my old phone with the same phone -just needed a new phone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Vincent A
Verified Purchase:Yes
Audio a little low when you are speaking amd hearing on the phone
Written by a customer while visiting tracfone.com