Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
325
4 Stars
137
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
145 out of
180)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Newblue50
Verified Purchase:Yes
Fast and does not shut down Charge fast and good speakers.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: B Love
Verified Purchase:Yes
This is my second Samsung phone. Liked the first one, so why change.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: anameforme
Verified Purchase:Yes
Doesn't work when needed. International minutes don't work. Avoid.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer service, July 31, 2025
Thanks for the rating. We truly appreciate it. However, if you are having issues with your phone or service, please contact us through any of our Social Media platforms to further assist you.
Written by a customer while visiting tracfone.com
Posted by: JUSTJAMES
Verified Purchase:Yes
Unfortunately I followed Tracfone's instructions for starting my new phone instead of the ones on Samsung...so my photos are still on old phone and can't be transferred to new phone...thanks a lot Tracphone
Written by a customer while visiting tracfone.com
Posted by: Kingfather
Verified Purchase:Yes
Very good phone with excellent cameras. problem I have with the powwer button which is not very responsive--I really have to mash it to make it work
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: WI Phone Purchaser
Verified Purchase:Yes
I wish the phone was a little bit smaller. Other than that, it's an excellent phone. The switch over to this phone from my old phone went flawlessly. I'm pleased with Tracphone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Isaiah keaveny
Verified Purchase:Yes
It works great, does everything I need it to do, thanks
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Bebay40
Verified Purchase:Yes
Phone locks and will not turn on. Also screen goes dark
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, August 3, 2025
Hello. Thanks for the rating. Sorry to know your Samsung Galaxy A14 5G locks and won't turn on and the screen goes dark. This is not the experience we want you to have. We always seek to provide our customers the best products on the market. Please reach out to us at any of our Social Media channels, so we can provide you further assistance.
Written by a customer while visiting tracfone.com