Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
325
4 Stars
137
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
145 out of
180)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Karen Evenson
Verified Purchase:Yes
I can't get my phone activated. And I am already a tracfone account...how do I transfer this to Mt new phone?
No, I would not recommend this to a friend.
Response from tracfone.comBy customer service., July 12, 2025
Hi. Thanks for the rating. We really appreciate it. Please send us a DM at any of our social media platforms to further assist you to transfer your number. It will be a pleasure to assist you.
Written by a customer while visiting tracfone.com
Posted by: Kiacats
Verified Purchase:Yes
It seems to work fine, as I use cell phones very little. Bought as an emergency use phone. I got the voice mail set up fairly easily. Checking the few messages I get have been OK. I don't use it for internet use but it does seem to work. I use my iPad for internet access. So far no complaints as it is step up from my flip phone.
I would recommend this to a friend!
Response from tracfone.comBy Social Media, July 14, 2025
Hi. Thanks for the rating. We really appreciate it. Would you mind telling us, how's your overall experience with our phone services been? We are always grateful for your continued loyalty and business. If there's anything we can do to make your experience better, I'd like to hear from you! Do you have any issues with your phone or service? If so, please send us a DM at any of our social media platforms. It will be a pleasure to assist you.
Written by a customer while visiting tracfone.com
Posted by: Bill 96
Verified Purchase:Yes
Good phone. It has everything I need. The phone is much larger than my old one and the os is new enough to be able to download all the apps I use.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: M Cline
Verified Purchase:Yes
Phone works better than old phone and I love it! I highly recommend this
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
5
Thanks to my wife for cracking the screen on my 10
on July 22, 2025
Posted by: Chuck Gerber
Verified Purchase:Yes
This phone does all I want/need in a cell phone. The speed, clarity and visuals are a significant upgrade from my Samsung 10.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Robbe Zappa
Verified Purchase:Yes
Phenomenal smart phone. Performance is stellar, Android 15 is powerful
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
2
Phones are becoming intrusive, Why should I like ?
on July 23, 2025
Posted by: pjlucky
Verified Purchase:Yes
I am not happy with this phone. I only got to keep up minimally. All tech. creators think they know what is generically wanted, They don't. I don't play games on my phone.I don't want games on my phone. Samsung is invasive and presumptuous.
I don't like there user policy or the phones settings. Apple is no better.
I don't like there user policy or the phones settings. Apple is no better.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, July 24, 2025
Hi! We appreciate you sharing your thoughts on the Samsung Galaxy A14 5G! If you need help, our team is available by phone at 1-800-867-7183 from 8:00 AM to 11:45 PM EST, Monday through Sunday. Prefer to chat? Click here: https://www.tracfone.com/support/contact-us. We're also active on social media!
Written by a customer while visiting tracfone.com
Posted by: Brian Conner
Verified Purchase:Yes
It was great. I love my phone. It is really good.
Written by a customer while visiting tracfone.com