Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
325
4 Stars
137
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
145 out of
180)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Vickyp
Verified Purchase:Yes
Nice phone, works well, reasonably priced and plenty of bells and whistles.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: ZenDodge
Verified Purchase:Yes
Cons, can't use your credit/debit card to pay on this phone, super bloatware, 79 apps pre- installed, yes, 79. Battery drains after 2 days with little to no usage, after I removed about 20 or so apps. Can't hide callers not in contact list, you can only block them individually. Pros, not Apple, decent size, decent price
I would recommend this to a friend!
Response from tracfone.comBy TracFone Wireless, June 30, 2025
Hello there! This is Redje from TracFone Wireless.
Thank you for your feedback regarding your TracFone experience. I apologize for the inconveniences you've faced with payment options, excessive pre-installed apps (often called "bloatware"), rapid battery drain, and limited caller management features.
You can always use our My Account App to register your payment method, or I can help you set it up using our tools here. If you need further assistance or have more questions, please consider chatting with us on any of our social media platforms.
Thank you for your feedback regarding your TracFone experience. I apologize for the inconveniences you've faced with payment options, excessive pre-installed apps (often called "bloatware"), rapid battery drain, and limited caller management features.
You can always use our My Account App to register your payment method, or I can help you set it up using our tools here. If you need further assistance or have more questions, please consider chatting with us on any of our social media platforms.
Written by a customer while visiting tracfone.com
Posted by: Joness
Verified Purchase:Yes
Love the phone!! Has an exceptional battery life, memory and storage. I love it!!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Tamala F
Verified Purchase:Yes
Having speaker issues already. It is really frustrating.
No, I would not recommend this to a friend.
Response from tracfone.comBy TracFone Wireless, July 3, 2025
Hi, this is Charinadelle from TracFone Wireless. Thank you for your honest rating. I'm sorry to know that you're having issues your phone's speaker. Allow me to investigate on your account to help you out. Kindly send us a DM on our Social Media Platforms.
Written by a customer while visiting tracfone.com
Posted by: Ms B
Verified Purchase:Yes
I love the phone, it has every feature I need and more!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: RoseR
Verified Purchase:Yes
Finally talked my husband put of his flip phone, he really like his new one
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
This is an excellent phone for everday, practical usage. The 5G advantage has been very welcome. I would not hesitate to recommend it to others. I've already told my wife about it and she can see for herself that it is a quality phone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Linda Tes
Verified Purchase:Yes
Was really disappointed in this phone.Actually went back to my old phone after a lot of trouble.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, July 9, 2025
Hi! Thank you for your rating. We're very sorry if your Samsung Galaxy A15 5G doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.
Written by a customer while visiting tracfone.com