Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(560 Reviews)
Rating breakdown 560 reviews
5 Stars
325
4 Stars
137
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
145 out of
180)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: TravelinBug
Verified Purchase:Yes
I purchased this phone to replace my much older LG Phone. Using SmartSwtich with two attempts I was able to switch everything over failry easily. Nice solid phone. Manufactured in Jan 2023. Quick to turn on and eay to use. Doesn't charge any quicker with the lightning charger cord than the older phone with the typical A cord. I like it. Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Lakebum
Verified Purchase:Yes
Replaced a53 with this model, don't like this one.
No, I would not recommend this to a friend.
Response from tracfone.comBy TracFone Wireless, June 5, 2025
Hi. This is Franz from TracFone Wireless. We are sorry to hear that you're not happy with your new Samsung Galaxy A14 5G after switching from the A53. I understand how frustrating it can be when a new phone doesn't meet your expectations. Can you share your dislike on the feature of this phone? We can discuss your options, whether it's troubleshooting any specific issues you're having with the A14 5G or exploring other models that might better suit your needs. Please send us a DM on our social media platforms. Thank you.
Written by a customer while visiting tracfone.com
Posted by: d bennett
Verified Purchase:Yes
doesnt even acknowledge in my account i have this phone
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer service., June 12, 2025
Hi! This is Augusto from Tracfone Wireless. Thank you for your rating. We're very sorry if your Samsung Galaxy A14 5G doesn't meet your expectations or if you're having issues with it. Please contact us by sending a direct message on our various social media channels. We'll be happy to help you with whatever you need.
Written by a customer while visiting tracfone.com
Posted by: Shotgun
Verified Purchase:Yes
Initially, I had problems activating. I live in the country (dead zone). Once I was able to move to a service area, I had no problems activating.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: HowardR8818
Verified Purchase:Yes
This phone replace the A15 and functions seem to work better. Audio is fine both in and out. Texting is also much more stable than the A15.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Karrie Wood
Verified Purchase:Yes
Very nice phone. I put it into an otterbox because I want it to last a long time.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: PhilBes
Verified Purchase:Yes
Top line on home screen (time, battery %, etc.) very small - hard to read. Get random 4 note notifications for some unknown reason. Miss my Motorola alarm info such as temperature, things to do today, etc. - nice to know when waking up. Otherwise a decent phone
I would recommend this to a friend!
Response from tracfone.comBy TracFone Wireless, June 28, 2025
Hi. This is Franz from TracFone Wireless. Thanks for your 3-star rating. I understand you're finding the top-line display text hard to read, getting unexplained 4-note notifications, and missing your Motorola alarm's added features, though you otherwise find the phone decent, and for these, checking display settings for font size, examining notification history in settings, and exploring third-party alarm apps in the Play Store are recommended solutions. To assist you, please send us a DM on our social media platforms. We look forward to hearing from you soon.
Written by a customer while visiting tracfone.com
Posted by: Jaspers
Verified Purchase:Yes
This phone has great battery life and is a sturdy somewhat heavy device. Sound and functionality is very good for a decent price.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com