Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
300
4 Stars
131
3 Stars
39
2 Stars
18
1 Star
29
81%of customers recommend this product.
(
118 out of
146)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Penesha
Verified Purchase:Yes
I thank the Lord for the Samsung family! My old phone went completely out the DAY I received this new phone! I rejoiced in the Lord and I'm still smiling about the new phone!!! Thank you so much!!!!
Written by a customer while visiting tracfone.com
Posted by: Vincent A
Verified Purchase:Yes
Audio a little low when you are speaking amd hearing on the phone
Written by a customer while visiting tracfone.com
Posted by: Courtney Eddie
Verified Purchase:Yes
Great phone - works really well and I just replaced my old phone with the same phone -just needed a new phone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Disappointed 88
Verified Purchase:Yes
This phone does not come with a charger block so be prepared to buy a new charger block if you don't have one that accepts USB-C cable. I was disappointed that I had to make a trip to the store before I could start using my new phone.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, May 12, 2025
Thanks for the rating. We truly appreciate it. However, if you are having issues with your phone or service, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. In addition, you may contact us via this chat link https://www.tracfone.com/support/contact-us. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: MaryDM
Verified Purchase:Yes
Still learning. Having a time with typing. Keyboard is sensitive and i tend to shake a litte. Love the camera. Worth what i paid definitely! I was disappointed that the charging cord was not set up for usb. Just phone to phone. I have to buy a special plug in to use it. I might not have bought it had i known before i got it.
Written by a customer while visiting tracfone.com
Posted by: Janmcl
Verified Purchase:Yes
I ran out of storage space on my previous phone and since businesses are wanting you to download their apps, this gives me more room to do that. Also, the camera is producing clearer pictures than my previous phone
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Florida Man
Verified Purchase:Yes
Doesn't come with a charging block, only the cord for the block. It gets a little warm while using or charging. I can't delete some preloaded apps.
Written by a customer while visiting tracfone.com
Posted by: Mrs Godwin
Verified Purchase:Yes
Good phone couldn’t get used to it gave it to my daughter.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com