Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(504 Reviews)
Rating breakdown 504 reviews
5 Stars
294
4 Stars
127
3 Stars
37
2 Stars
18
1 Star
28
82%of customers recommend this product.
(
113 out of
137)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Poppajim
Verified Purchase:Yes
Can't see notifications on the lock screen. I've tried everything.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Ronald McCluskey
Verified Purchase:Yes
It was a little confusing trying to switch over my service from my old phone.
I would recommend this to a friend!
Response from tracfone.comBy TracFone Wireless, April 21, 2025
Hello there. This is Dianne from TracFone Wireless. Thanks for your feedback on your Galaxy A14 5G order! I understand it was a bit confusing switching your service over from your old phone. That definitely shouldn't be a hassle, and we appreciate you letting us know about your experience.
To help make things smoother for you and other customers in the future, could you tell us a little more about what specifically you found confusing during the service transfer process? Any details you can provide would be really helpful. Feel free to contact us via direct message on our social media platforms.
We're always looking for ways to improve, and your input is valuable to us. Thanks again for your order and your feedback!
To help make things smoother for you and other customers in the future, could you tell us a little more about what specifically you found confusing during the service transfer process? Any details you can provide would be really helpful. Feel free to contact us via direct message on our social media platforms.
We're always looking for ways to improve, and your input is valuable to us. Thanks again for your order and your feedback!
Written by a customer while visiting tracfone.com
Posted by: Lori O
Verified Purchase:Yes
Can't always make a phone call without turning off the phone and turning it back on. Loses it's lighting constantly. Phone calls stop right in the middle of talking. Wish I had not bought this phone.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Ryan G
Verified Purchase:Yes
It's a good phone for the price. Tracfone has been working great.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
Samsung phones are much better and easier to operate than anything I've used before.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Richard1974
Verified Purchase:Yes
It's a cell phone of recent vintage. It do what cell phones of recent vintage do.
Response from tracfone.comBy TracFone Wireless., April 28, 2025
Hi. This is Franz from TracFone Wireless. Thank you for your 3-star ratings. Moreover, do you have issues or concerns with the phone? We would appreciate knowing the details so that we can address it. We are hoping that you will give us a chance to redeem ourselves, so we can help you out. Please send us a DM on our social media platform. Have a great day!
Written by a customer while visiting tracfone.com
Posted by: Galloway Vampire
Verified Purchase:Yes
I recently switched over from a Moto G and am still learning this phone's quirks. So far, so good. We'll see. The only problem I have encountered is that after answering a call, there seems to be a hesitation (dead air?) before the conversation can begin.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: jude1
Verified Purchase:Yes
This is a very good phone I highly recommend it and it was also free it's a lot better than my other phone
Written by a customer while visiting tracfone.com