Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
325
4 Stars
138
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
146 out of
181)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Bnanners
Verified Purchase:Yes
First it's a great phone but with that said there are a couple of things that take getting used to. First would be the size. This phone is just wide enough that it's awkward to handle for texting and can't be held one handed to do so without risk of dropping it. Second there is a middle button at the bottom of the screen between the back button and close all tabs that controls minimizing apps. Frequently this gets hit while texting because it's right below the space bar. Quite annoying when your page disappears and you have to pull ot back up to continue. Lastly I don't know if anyone else experiences this but sometimes it seems like the sensitivity of the screen is so high that you only need to hover over buttons on the screen for it to react without physically making contact.
But, over all a very good phone, just need to be mindful of the learning curve 😉
But, over all a very good phone, just need to be mindful of the learning curve 😉
Response from tracfone.comBy TracFone Wireless, September 15, 2023
Hi. This is Ramel from TracFone Wireless. We appreciate your rating and feedback about this phone. We're sorry if you're having difficulties using the device. Please know that we are still working on improving our products to serve our customers better. Should you need assistance, feel free to chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Don C
Verified Purchase:Yes
The Samsung Galaxy A14 phone has proven to be very capable at a modest price.
Written by a customer while visiting tracfone.com
Posted by: KevinB2023
Verified Purchase:Yes
It's a great phone even though it isn't the newest model it was still an upgrade for me. I use it for texts, calls and internet mostly but it also has a lot of storage for my pictures. The camera is also much better than my old Galaxy for the price it seems like a solid choice.
Response from tracfone.comBy TracFone Wireless, September 13, 2023
Hello. This is Redje from TracFone Wireless. We read your post and we are glad that you like our product. However, let us take a closer look into what is going on to your old device, and we can assure you that there is a resolution for that.
To further assist you, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
To further assist you, please contact us via this chat link https://www.tracfone.com/support/contact-us or by calling 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Humber
Verified Purchase:Yes
Very easy to activate and friendly customer service
Written by a customer while visiting tracfone.com
Posted by: Hoang
Verified Purchase:Yes
I love this phone, price is right and it work perfectly
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
great camera and super fast with a two day battery
Written by a customer while visiting tracfone.com
Posted by: Dr Iris
Verified Purchase:Yes
I moved on from my Galaxy A10e phone to this Galaxy A14 5G. What a great choice! I've had the phone for a month now and am having no problems. I recommend this phone.
Written by a customer while visiting tracfone.com
Posted by: FloridaJo
Verified Purchase:Yes
Great big detailed screen and fast running apps. Long battery life!
Written by a customer while visiting tracfone.com