Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
300
4 Stars
131
3 Stars
39
2 Stars
18
1 Star
29
81%of customers recommend this product.
(
118 out of
146)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Suvana
Verified Purchase:Yes
Battery takes forever to charge and runs out in only 6 hours if used 12 hours if not. My 5-year-old phone is so much better than this piece of junk.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Texas Cowboy
Verified Purchase:Yes
Vastly improved over the Galaxy S7, but doesn't have wireless charging.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: Vickid108
Verified Purchase:Yes
Love my new phone and it works very useful. Very good
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Dimplems
Verified Purchase:Yes
So far my phone is doing good. The only thing is that it doesnt have enough memory. Other than that it's great 💖💖
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Pamela Kay
Verified Purchase:Yes
Fast and has quite a bit of storage unlike my other phone
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: JanetPH
Verified Purchase:Yes
I'm only giving this four stars because it came without a charger. If Tracfone is going to sell these phones they should specify that a charger must be purchased separately. Otherwise, it's a great phone.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: g1g1
Verified Purchase:Yes
The phone works fine. Issue with the operating system/software. Google makes it difficult to set other apps. Tries to default to permissions to control and access everything on the phone.
Response from tracfone.comBy Customer Care, April 4, 2025
Hi. Appreciate you leaving your insights with the system/software with this Samsung Galaxy A14 5G. If you are ever experiencing some issues with your services and need some help, please let us know. For assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. In addition, you may contact us via this chat link https://www.tracfone.com/support/contact-us. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Posted by: Rob L
Verified Purchase:Yes
I'm greatly satisfied with the phone .Still getting used to the features, but so far so good.
Written by a customer while visiting tracfone.com