Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3 out of 5
4.3
(457 Reviews)
Open Ratings Snapshot
Rating breakdown 457 reviews
5 Stars
267
4 Stars
115
3 Stars
31
2 Stars
17
1 Star
27
85%of customers recommend this product. 
(
89 out of 105
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Customer Rating
5 out of 5
5
Nice android!
on March 5, 2025
Posted by: Franklin1
Verified Purchase:Yes
Finally have a smart phone that is useful! and its not apple.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Great phone
on March 5, 2025
Posted by: Ty w
Verified Purchase:Yes
Great phone. Good camera, love the service. Easy to use and set up.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
Login/password issue
on March 6, 2025
Posted by: Kat811
Verified Purchase:Yes
Had some trouble getting past a screen that wanted my phone number or my email and whatever I entered it said "invalid"
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
New phone approved.
on March 6, 2025
Posted by: Sandra McGrew
Verified Purchase:Yes
I like it. The phone was easy to set up, I am still getting used to some of the new features, but quality is good and calls are very clear.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Samsung Galaxy A 14-5 g
on March 6, 2025
Posted by: Jbella
Verified Purchase:Yes
Phone is great, it is fast and dependable when needed.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
3 out of 5
3
Upgrade average
on March 6, 2025
Posted by: DAT1
Verified Purchase:Yes
Missing some features of my order phone that I miss.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
decent phone
on March 6, 2025
Posted by: Uncle Roy
Verified Purchase:Yes
Decent phone but has a mind of its own! Too sensitive to touch or movement! Settings are difficult to maintain! spend more time looking for apps than actually using them!
Response from tracfone.comBy TracFone WirelessMarch 9, 2025
Hi. This is Joel from TracFone Wireless. Thanks for your purchase and having business with us. I'm so sorry if you are having issues with your device. Here's how to adjust the touch sensitivity of your Samsung Galaxy A15 5G, in sentence form: Begin by opening the "Settings" application on your device. Next, scroll through the settings menu and tap on the "Display" option. Within the "Display" settings, locate and select the "Touch sensitivity" toggle. Finally, toggle the switch to the "on" position to increase touch sensitivity, or leave it "off" for standard sensitivity. If you need further assistance, kindly send us a DM through our Social Media Platforms.
Written by a customer while visiting tracfone.com
Customer Rating
4 out of 5
4
the pain of hopping brands
on March 7, 2025
Posted by: Nick304
Verified Purchase:Yes
I had this phone for a few days only and have a hard time adjusting to it. I had Motorola phone before and was used to their general setup and icons. In particular the icons are a joke. Why do I have to spend extra money to buy decent icons?
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
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