Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(561 Reviews)
Rating breakdown 561 reviews
5 Stars
325
4 Stars
138
3 Stars
43
2 Stars
23
1 Star
32
81%of customers recommend this product.
(
146 out of
181)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Anonymous
Verified Purchase:Yes
I am not sure that I would buy this phone, after 3 days of using it. The battery got so hot that it shut the phone down and we could not restart it. I am not sure if we just received a faulty phone or if this is a common problem with this model.
Response from tracfone.comBy TracFone, December 25, 2023
Hi. This is Ramel from TracFone Wireless. We're really sorry if you're having some problems with your device. However, we are determined to help you in resolving this issue. To further assist you, please chat with us at https://www.tracfone.com/support/contact-us. You may also contact our Customer Care Center at 1-800-867-7183. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Written by a customer while visiting tracfone.com
Customer Rating
5
Super good upgrade from a smaller Galaxy model.
on December 20, 2023
Posted by: Green Ice
Verified Purchase:Yes
It is a large phone, but it will fit in jeans back pocket even with a thick protective case. The A14 5G is much faster than my old phone, and the text and printing are easier to see for one with old eyes. The only problem has nothing to do with the phone. I have had trouble finding a belt holster or pouch that will fit the phone in a Fntcase brand case which is thicker than other protective cases. Love the phone!
Written by a customer while visiting tracfone.com
Posted by: Kenneth Keifer
Verified Purchase:Yes
Really great phone just getting used to it lots of useful functions
Written by a customer while visiting tracfone.com
Posted by: DaveEC
Verified Purchase:Yes
Replacing a a10e. Like it so far. I dont need a fancy phone as i dont use the phone for much other than communication with friends
Written by a customer while visiting tracfone.com
Posted by: Jess1234
Verified Purchase:Yes
Only charges while off, may just be this phone. Other than that very pleased with it.
Written by a customer while visiting tracfone.com
Posted by: Lad99
Verified Purchase:Yes
My son has only been using this phone for about a week now but he loves it! It's sleek, beautiful, and seems to work great for him.
Written by a customer while visiting tracfone.com
Posted by: Mtn Alien
Verified Purchase:Yes
Great battery life,great camera.
Only wish it was a bit smaller.
Only wish it was a bit smaller.
Written by a customer while visiting tracfone.com
Posted by: Noelfaye
Verified Purchase:Yes
Very easy to navigate smart phone.takes great photos.
Written by a customer while visiting tracfone.com