Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2 out of 5
4.2
(365 Reviews)
Open Ratings Snapshot
Rating breakdown 365 reviews
5 Stars
213
4 Stars
91
3 Stars
23
2 Stars
14
1 Star
24
73%of customers recommend this product. 
(
22 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Customer Rating
4 out of 5
4
Good product, at an affordable price.
on December 14, 2024
Posted by: TwinJudge
Verified Purchase:Yes
Good product, at an affordable price. Easy to change from old phone to new one, If the old phone has battery charge.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Customer Rating
3 out of 5
3
Ring and notification speaker stopped working
on December 14, 2024
Posted by: Grandpa Richard
Verified Purchase:Yes
Great phone, BUT ring and notification speaker stopped working after a few weeks.
Response from tracfone.comBy TracFone WirelessDecember 14, 2024
Hello there! This is Joel from TracFone Wireless. We deeply value your ongoing patronage, and we sincerely appreciate your constructive feedback provided in your recent review. With this, we thank you for doing business with us. However, we sincerely apologize that your Tracfone's ring and notification speaker have stopped working. This can be frustrating, and we understand your concern. We want to assure you that we are here to help. To troubleshoot this, please try the following:

Restart your phone: This often resolves temporary glitches.
Check volume settings: Ensure the volume and ringer switches are not muted or set too low.
Clean the speaker grill: Gently clean the speaker grill with compressed air to remove any dust or debris.
Check for software updates: Update your phone's software to the latest version.
Contact Tracfone support: If the issue persists, please contact Tracfone customer support for further assistance. Our team will do their best to diagnose and resolve the issue. For further assistance, please send us a DM on our Social Media platforms. We'll be more than happy to continue assisting you with this matter.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Up and running quickly
on December 14, 2024
Posted by: Anonymous
Verified Purchase:Yes
This was a big advancement and a lot to learn. Activation was fast and easy. I really like this phone.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
Good phone.
on December 18, 2024
Posted by: Old Guy2
Verified Purchase:Yes
Had a hard time getting it registered with Samsung because they kept wanting to use a previous phone for two-step verify but starting a new account cleared it up. It serves my purpose well with no problems.
Written by a customer while visiting tracfone.com
Customer Rating
5 out of 5
5
review
on December 19, 2024
Posted by: Judy480
Verified Purchase:Yes
This is a very nice phone. Works great and transfer of all info from old phone was seamless
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
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