Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.3
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
275
4 Stars
120
3 Stars
33
2 Stars
17
1 Star
27
85%of customers recommend this product.
(
98 out of
115)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: Michael Megalos
Verified Purchase:Yes
The perfect phone ....................................
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Grandma Rose
Verified Purchase:Yes
I needed a new TracFone and this seemed to fit my needs & budget
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: frugal Jim
Verified Purchase:Yes
It is compatible with my continuous glucose monitor.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Customer Rating
5
Have simple needs for a phone and this works.
on December 8, 2024
Posted by: Forest M
Verified Purchase:Yes
I am pleased with my phone, it fits my needs for a smartphone perfectly. It was easy to change over from my old phone to the new phone. Phone number and contacts. Takes good photos and videos and easy to use. I would suggest getting a case and screen protector to protect the phone better. I also added a microSD card for storage of photos and videos. For all its features the price is great.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Mark81
Verified Purchase:Yes
I was amazed at the amount of apps already on the phone and they were all set to use data and wi-fi. What a waste of space and data. It appears many of them are not removable, including a casino app amazing that can be so important to the phone.
No, I would not recommend this to a friend.
Response from tracfone.comBy TracFone Wireless, December 9, 2024
Hi. This is Charinadelle from TracFone Wireless. Thanks for the rating, and we appreciate you for doing business with us. We apologize for the inconvenience this has caused you. Please know that these are pre-installed apps on a TracFone device cannot be uninstalled, but they can be disabled or hidden.
To remove or disable pre-installed TracFone apps on your phone, go to your phone's "Settings", then select "Apps", find the app you want to remove, and if possible, tap "Uninstall"; if "Uninstall" is not available, you may be able to "Disable" the app, which will effectively stop it from running on your device.
For further assistance, please send us a direct message or contact us via this chat link https://www.tracfone.com/support/contact or by calling 1-800-867-718. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Have a great day!
To remove or disable pre-installed TracFone apps on your phone, go to your phone's "Settings", then select "Apps", find the app you want to remove, and if possible, tap "Uninstall"; if "Uninstall" is not available, you may be able to "Disable" the app, which will effectively stop it from running on your device.
For further assistance, please send us a direct message or contact us via this chat link https://www.tracfone.com/support/contact or by calling 1-800-867-718. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Have a great day!
Written by a customer while visiting tracfone.com
Posted by: Karen kb
Verified Purchase:Yes
It is faster then my old phone not to bad to operate
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Ron P II
Verified Purchase:Yes
Nice phone, still figuring out how to use. Size is much larger than old phone. Prefer it to be little smaller.
Written by a customer while visiting tracfone.com
Posted by: trunky2
Verified Purchase:Yes
Basic phone minus deluxe features if thats what you want . Nice clear camera .
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com