Customer reviews from tracfone.com
Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Average customer rating
4.2
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
213
4 Stars
91
3 Stars
23
2 Stars
14
1 Star
24
73%of customers recommend this product.
(
22 out of
30)
Customer Reviews for Tracfone - Samsung Galaxy A14 64GB Prepaid - Black
Posted by: unclepop
Verified Purchase:Yes
It has a good 50MP camera (can't zoom unless it's in 12MP mode), but it's a bit slow opening apps.
No, I would not recommend this to a friend.
Written by a customer while visiting tracfone.com
Posted by: LLSS
Verified Purchase:Yes
Phone was defective on 1st day. Could not hold a charge
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, November 20, 2024
Hi. Thank you for reaching out to TracFone Wireless. We would like to thank you for doing business with us and for being a loyal customer. We are sorry to hear you had such a bad experience with your phone. Let us check your account to determine the cause of the issue.
For assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. In addition, you may contact us via this chat link https://www.tracfone.com/support/contact-us. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks. ^Baldomero
For assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. In addition, you may contact us via this chat link https://www.tracfone.com/support/contact-us. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks. ^Baldomero
Written by a customer while visiting tracfone.com
Posted by: Purplehippie47
Verified Purchase:Yes
Great phone for my 11 yr old would hoghly recommend
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: PSHart
Verified Purchase:Yes
Love the phone that's why I bought another one. Easy to use!
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Don in Texas
Verified Purchase:Yes
Nice phone. Good battery n phone size/weight is balanced.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Chaps
Verified Purchase:Yes
The phone does everything I want it to do and the battery life for my use is excellent- takes two or three days before needing a recharge.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: jhlee
Verified Purchase:Yes
Inexpensive and does it's job for phone/texts. Easy to use if you are familiar with Samsung phones.
I would recommend this to a friend!
Written by a customer while visiting tracfone.com
Posted by: Anonymous
Verified Purchase:Yes
I'm not very happy with the Galaxy A14... I switched from the J7 and wish I could go back.
The A14's speaker and microphone tech is not great and the speech-to-text is ALWAYS wrong. Speech-to-text was available on the J7 when you were on the phone, it is not available with the A14. When using speech-to-text, I used to be able to speak the punctuation and it would fill it in for me where I wanted it, the A14 tries to punctuate for you and gets it all wrong.
It got 3 stars because of storage space and app capabilties.
No, I would not recommend this to a friend.
Response from tracfone.comBy Customer Service, November 25, 2024
Hi. Thanks for the rating. We really appreciate it. Thank you for doing business with us. We sorry about the problems you have with your phone. Please chat with us at https://www.tracfone.com/support/contact-us, so we can help you fix the issue. For further assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^Juan
Written by a customer while visiting tracfone.com